HR Operations Specialist

Domain: People ;

Reports to: People Lead ;

Mission

You are the owner of the operational, legal and administrative soundness of the People / HR function: from contract to payroll, from entry to exit, through to the smooth day-to-day running of the working environment (offices, access, purchasing), and you look after our population of employees and freelancers. You hold 5th floor’s “hard HR” expertise and own its execution end to end, autonomously and hands-on, in collaboration with the whole People team (Talent, Communication), Finance and other internal stakeholders.

Positioning

• Owner of your domain: you make decisions within your scope, propose and challenge, and escalate to the People Lead any policy exceptions, significant legal risks and budget trade-offs.
• You work in an agile way: short iterations, minimum viable processes, continuous improvement.
• You interact with external providers (social secretariat, insurers, leasing companies, etc.).
• The scope combines expertise and operations: you stay hands-on across the board, while structuring, standardising and automating so that low-value tasks consume little or none of your expert time.

Areas of responsibility

Payroll & HR Administration, social – owner

• Run the payroll cycle end to end with SD Worx, ensuring data accuracy and deadline compliance and handle payroll/absence/employement-related obligations.
• Design and run the administrative onboarding and offboarding process
• Provide Finance and Management with payroll cost monitoring & HR costs. Ensure reliable, regular HR reporting (headcount, absenteeism, turnover, costs).
• Guarantee the quality and confidentiality of HR files and data
• Handle the administrative follow-up of training and related obligations.
• Be the internal reference on Belgian social legislation (Joint Committee 200): contracts, amendments, working time and organisation, leave, remote work, incapacity for work and reintegration, termination.
• Prepare and follow up on sensitive cases (long-term absences, sanctions, terminations).

Compensation & Benefits – owner of the operational policy

• Manage extra-legal benefits (group insurance, hospitalisation insurance, meal vouchers, eco-vouchers, equipment, mobility) and their renewals; challenge brokers and suppliers.
• Run the vehicle policy and mobility plan: framework, orders and returns, claims, relationship with leasing companies and suppliers.
• Analyse and Propose policy changes (benchmarking, cost, equity, simplicity).

Projects & HR generalist activities – contributor and backup

• Structuring, continuous improvement and digitalization of the HR function : Map, simplify and document HR and administrative processes ; Select and evolve tools (HR system, e-signature, workflows) with a focus on simplicity and on the autonomy of managers and employees
• Take on more generalist HR assignments as needed (for example training, recruitment …).
• Contribute to People team and company projects (HR transformation, new policies, tools, organisational changes), taking ownership of work packages in an agile way.
• Act as backup within the People team.

Office management, access & purchasing – owner

• Ensure the smooth day-to-day running of the offices.

Key interfaces

• People Lead: sparring, priorities, trade-offs, escalation.
• Talent Partners: handover from recruitment to contract and onboarding; performance and movement data.
• Communication & Engagement: calendar of arrivals and departures, events, administrative communication.
• Finance, IT/Security, managers, suppliers and external providers.

Profile

Experience & knowledge

• Minimum 7 years of experience, including payroll, compensation & benefits, and as an HR all-rounder in a mid-sized organisation.
• Sound knowledge of Belgian social legislation and of HR operations.
• Experience in the IT / services sector
• Degree in HR, law or equivalent, or equivalent experience.
• Languages: French required; Dutch strong asset; English.

Skills & mindset

• Autonomous profile: takes initiative, enjoys mastering the scope and making sure operations run smoothly.
• Strong affinity with digitalisation, systems and tools.
• Structuring and analytical skills; pragmatic approach: simplify, document, automate, without bureaucracy.
• Rigour, discretion and confidentiality; able to challenge a manager when needed.

We offer you a permanent contract, with the possibility of working part-time (4/5th schedule), and an attractive compensation package tailored to your experience 💸

• Double holiday pay & 13th-month salary
• Remote work opportunities ( 2 to 3 days on site)
• Continuous learning and development
• Company laptop & mobile phone (including subscription)
• Fixed expense allowance
• Meal vouchers & eco vouchers
• Group insurance
• Hospitalisation insurance (DKV)
• Healthcare and well-being coverage

Do you thrive in dynamic and innovative environments and enjoy taking on a variety of responsibilities ?

Are you looking to join a company that embraces continuous improvement and puts people at the heart of everything it does ?

Then this opportunity is for you !