HR Program Manager, Talent & People Operations

Description

HR Program Manager, Talent & People Operations

At The Jeffcoat Firm, we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat, our mission is to deliver exceptional legal services across South Carolina with integrity, compassion, and excellence. Our team is composed of ambitious, resilient, and self-motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment.

As an HR Program Manager, Talent & People Operations at The Jeffcoat Firm, you’ll be responsible for building and running the people programs that support our continued growth, with a particular focus on designing our onboarding, learning, and leadership development programs. Reporting to the Chief Human Resources Officer, you’ll partner with the CHRO on priorities, standards, and decisions while owning day-to-day program delivery. You’ll also work with Firm leaders and our external HR and recruiting partners to turn people priorities into practical, scalable solutions.

What you’ll be doing

• Enhance the Firm’s onboarding, leadership development, professional development, and learning programs from the ground up, in partnership with the CHRO, and measure how well they work
• Lead HR initiatives under the CHRO’s direction, managing project plans, timelines, and deliverables
• Partner with leaders and external recruiting resources to execute recruiting plans, build talent pipelines, and improve the candidate experience as we grow into new markets, and provide input to workforce planning
• Coordinate and administer performance management, goal setting, talent reviews, and succession planning processes within the CHRO’s framework
• Provide practical guidance to managers and employees on performance and employee relations matters, partnering with the CHRO and external HR resources on complex issues
• Build HR metrics, dashboards, and workforce reports for the CHRO and Firm leaders that support data-informed decisions
• Support compensation analysis, market benchmarking, and job architecture
• Manage relationships with external HR, payroll, finance, benefits, and recruiting providers, within the scope of role to ensure strong service delivery
• Identify ways to simplify, standardize, automate, and scale HR processes, with CHRO approval for changes that affect HR policy

Why you’ll love it here

• Work-Life Balance: We recognize the importance of downtime and work to keep after-hours work to a minimum.
• Comprehensive Benefits: Enjoy a comprehensive benefits package including medical, dental, and vision coverage. Take advantage of parental leave & a 401k plan with an employer contribution.
• Paid Time Off: Recharge with our generous vacation policy, including 12 paid holidays.
• Volunteer Time Off: Our Firm believes in making our community a better place and paying all successes forward.
• Community & Culture: Be part of a team that serves everyday people in crisis across South Carolina and beyond, and gives back through volunteer time off, community outreach, and a supportive work environment.
• Career Growth: We provide supportive leadership, expect accountability and transparency, and focus on outreach.

Standard hours: 8:30AM to 5:30PM, Monday to Friday

Status: Exempt (salaried)

Location: Full-time, Hybrid, Columbia, SC

Requirements

Who you are

• Education: Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, Management, Industrial/Organizational Psychology, or a related field. A master’s degree is a plus.
• 7+ years of progressive HR experience, including independently managing HR programs, projects, or initiatives
• Demonstrated experience designing and launching onboarding and learning and development programs
• Ability to handle sensitive and confidential information with discretion and sound judgment
• Broad working knowledge of talent acquisition, employee relations, performance management, compensation, HR operations, and workforce planning
• Ability to use HR data, metrics, and reporting to identify trends and support decisions
• Strong project management, organization, and stakeholder management skills
• Strong interpersonal, communication and writing skills
• Proficiency in Microsoft Office
• Familiarity with AI tools and a practical approach to using them to improve HR programs, processes, and reporting.
• Comfortable in a growing, fast-paced environment where priorities evolve
• Nice to have: HR experience in a law firm or other professional services environment, experience supporting attorneys and senior professionals, experience with Paylocity or similar HRIS platforms, and experience managing outsourced HR or recruiting providers

The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact Talent Acquisitions at hiring@thejeffcoatfirm.com.