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Cloud Counselage Pvt Ltd logo

HR Service Advisor

Cloud Counselage Pvt Ltd
Posted May 27, 2026, 9:37 PM UTC
🇮🇳India🏢Hybrid📁People & Talent
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TO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY @ https://www.industryacademiacommunity.com (4L+ MEMBERS FROM 35+ COUNTRIES) Job Overview: The HR Service Advisor will act as the primary point of contact for employees regarding HR-related inquiries, issues, and requests. This role requires excellent communication skills, a strong understanding of HR policies and procedures, and a dedication to providing top-notch service to all employees. What's For The Candidate: Competitive salary based on experience. Opportunities for professional development and career advancement. A collaborative and inclusive work environment. KEY RESPONSIBILITIES: Employee Support: Respond to employee inquiries regarding HR policies, benefits, payroll, and other HR-related matters, providing timely and accurate information. Issue Resolution: Assist employees in resolving HR-related issues by investigating concerns, providing solutions, and escalating matters as necessary. Policy Guidance: Educate employees on company policies, procedures, and benefits, ensuring compliance with HR regulations and best practices. Documentation and Record Keeping: Maintain accurate records of employee interactions and inquiries, ensuring confidentiality and compliance with legal requirements. Collaboration with HR Teams: Work closely with HR colleagues to streamline processes, share insights, and support HR initiatives aimed at enhancing employee engagement and satisfaction. Training and Development: Conduct training sessions for employees on HR-related topics, such as benefits enrollment, performance management, and employee rights. Requirements: Bachelor's Degree in Human Resources, Business Administration, or a related field. 2-4 years of experience in an HR role, preferably in a service-oriented position. Strong knowledge of HR policies, practices, and employment laws. Excellent communication and interpersonal skills with a customer-focused mindset. Proficiency in Microsoft Office Suite and HRIS systems. Job Location: Remote/Hybrid/In-Office Note: To accomplish our vision, our Flagship Event ' IAC VISION 2030 ' would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC). By submitting your application you accept the Terms and Conditions.

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