HR System Support Consultant

Join our Team as a Technical Support Specialist for HR Software!

Are you an experienced HR professional looking for a thrilling new opportunity? Our client, a leading provider of HR and Recruitment software, is seeking an exceptional individual to lead their support environment. If you possess a strong HR background, a passion for technology, and the patience to provide top-notch technical assistance, this position is perfect for you!

As the Head of Support, you will engage with users who require assistance with their HR/Recruit systems. Your expertise will be instrumental in resolving technical queries, while also addressing broader HR and Recruitment processes. No coding experience is required, as you will be working in a no code/low code environment. If you possess a love for technology and a solid understanding of HR practices, we can provide the necessary software training.

What You'll Need:

* HR and Recruitment Experience: You should have a minimum of 5 years of experience in HR, with some exposure to recruitment processes. Your knowledge and insights will be invaluable in understanding user needs and providing effective support.

* Digital Native Mindset: We are looking for a tech-savvy professional who appreciates and thrives in a digital environment. You should be comfortable with various software systems, including CRM, ATS, HR, and Helpdesk platforms.

Warm and Engaging Personality:

* Your patience and natural inclination to assist others will make a significant impact in this role. You should possess exceptional interpersonal skills and radiate a welcoming demeanor, fostering positive interactions with users.

* Work-From-Home Setup:

* As this position allows remote work, it is essential that you have a dedicated home office setup with backup power. Relying solely on Eskom for power is not advisable, ensuring uninterrupted support for our users

Reliable Equipment:

* You will need a reliable, up-to-date laptop and a fast internet connection to perform your duties efficiently. Your commitment to maintaining reliable technology will contribute to seamless support operations.

* Self-Discipline: Working from home requires a high level of self-motivation and discipline. The ability to manage your time effectively and work autonomously, without constant supervision, is crucial for success in this role.