Human Resources Administrator

General Information

Primary Location: Grand Rapids, MI (5664 Prairie Creek Dr.)

Employee Status: Full-Time

Workplace Type: Hybrid

Who we are:

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position:

LMCU is seeking a Human Resources Administrator to provide administrative and coordination support across HR Operations. This role supports HR service delivery by coordinating recruiting and onboarding activities, maintaining accurate documentation, responding to routine requests, and helping ensure HR processes are completed with professionalism, confidentiality, and attention to detail.

The Human Resources Administrator plays an important role in creating a positive employee and candidate experience by providing organized, responsive, and accurate HR support. This position is ideal for someone who enjoys coordinating details, supporting people-focused processes, and contributing to a collaborative HR team environment.

What you’ll do:

• Provide administrative support for recruiting processes, including internship and entry-level hiring, scheduling, candidate communication, interview coordination, and phone screen support as needed.
• Support onboarding and new hire orientation by preparing materials, coordinating logistics, tracking completion of required steps, and assisting with follow-up items.
• Maintain accurate HR records, documentation, trackers, and process materials in accordance with internal procedures and confidentiality expectations.
• Support leave administration and FMLA-related processes, including documentation collection, case tracking, employee and manager communication, training preparation, and timely follow-up.
• Assist HR Business Partner and HR Generalist functions through scheduling, meeting preparation, documentation support, employee relations file organization, and administrative support for progressive discipline processes.
• Respond to routine HR inquiries, route questions to the appropriate HR team member, and recommend improvements to administrative processes, templates, tracking tools, and workflow consistency.
• Champion LMCU’s core values of curious minds, collaborative hearts, and continuous excellence through strategic partnership, cross-functional collaboration, and exceptional service.

What you’ll bring:

• High school diploma or equivalent required; coursework or degree in Human Resources, Business Administration, or a related field preferred. Equivalent education and experience may be considered.
• Previous administrative, Human Resources, customer service, recruiting, onboarding, or related professional experience preferred.
• Basic knowledge of core Human Resources functions preferred, including recruiting, onboarding, employee support, HR operations, and leave administration.
• Strong organization, time management, attention to detail, and follow-through skills, with the ability to manage multiple priorities and meet deadlines.
• Effective verbal, written, and interpersonal communication skills, with the ability to build positive working relationships with candidates, employees, managers, and HR partners.
• Ability to handle confidential and sensitive information with sound judgment, discretion, and professionalism.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams, with the ability to learn and accurately use HR systems such as Workday or similar HRIS platforms.

What you’ll get:

• All Employees: weekly pay and retirement savings options.
• Full-Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.
• To see a full list of our benefit offerings, check out this helpful guide!

Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org.

If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to P.O. Box 2848, Grand Rapids, MI 49501-2848.

LMCU is an Equal Opportunity Employer

About Us

Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one.

As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities.

You’ll love working here at Lake Michigan Credit Union!