IFS Product Owner

A growing energy utilities and renewables company are looking for an IFS Product Owner to join the Planning and Scheduling optimisation team.

This is an exciting opportunity to take ownership of the PSO product vision, roadmap and backlog, playing a key role in transforming how field-service operations are planned, scheduled and optimised. With pilots planned from January 2027, you'll have a key role in shaping the solution ahead of its regional rollout and ongoing development.

⚙️ What will you be doing?

You will own and shape the PSO product vision, roadmap and backlog, ensuring scheduling effectively balances customer commitments, compliance, engineer skills, travel and available capacity. Working closely with the IFS Product Team, you will lead functional design and configuration priorities across planning, scheduling, optimisation and dispatch, translating operational requirements into clear user stories and acceptance criteria.

You'll also work with operational and technology teams to ensure accurate scheduling data, effective integrations and practical scheduling rules. Alongside leading product acceptance, testing, upgrades and release readiness, you'll use frontline feedback and performance metrics to drive adoption, improve productivity and enhance delivery flow. You'll also assess emerging optimisation and AI capabilities to identify opportunities for operational improvement.

📍Remote set up, with occassional travel to the office

💰Up to £100,000 + Bonus + Benefits

✅ What are we looking for?

• Proven experience as an IFS PSO Product Owner or Product Manager in a live operational environment.
• Hands-on experience delivering at least one full PSO rollout and one PSO upgrade.
• Strong understanding of scheduling, optimisation, dispatch and mobile workforce processes.
• Experience within field-service or outsourced-service environments, ideally energy services, compliance, social housing or utilities.
• Strong backlog management, agile delivery, refinement and release planning skills.
• Experience using performance metrics and work-in-progress limits to improve delivery.
• Confident stakeholder management and communication skills across senior leadership, operational teams and frontline users.

Desirable experience:

• Working knowledge of IFS Cloud Field Service Management (FSM) and its integration with PSO.
• Experience with IFS integrations, data migration and automated testing.