Import Export Executive

Role Description The Import Export Executive role at ServiceNow Chennai Community is a part-time, hybrid position based in Dubai, United Arab Emirates, with flexibility for some work-from-home arrangements. This role focuses on coordinating import and export activities, including preparing and reviewing shipping documents, tracking shipments, and ensuring adherence to relevant regulations and trade compliance standards. The Import Export Executive will handle communication with logistics partners, suppliers, and customers to resolve queries, manage timelines, and support smooth delivery of goods and materials. Daily tasks include managing import logistics, maintaining accurate records, responding to customer inquiries, and supporting internal stakeholders with status updates on shipments. The role requires a detail-oriented approach to documentation, proactive problem-solving, and consistent, professional customer service.

Qualifications

• Candidates should possess skills in Import and Export operations, including knowledge of documentation, customs procedures, and regulatory compliance.
• Candidates should possess skills in Import Logistics, including shipment tracking, coordination with freight forwarders, and inventory or warehouse coordination.
• Candidates should possess strong Communication and Customer Service skills for engaging with clients, vendors, and internal teams in a clear and professional manner.
• Relevant experience in international trade, supply chain, or logistics, preferably in a hybrid or cross-border environment.
• Ability to work part time, manage multiple tasks, prioritize deadlines, and maintain accurate records with attention to detail.
• Proficiency with standard office productivity tools and basic data entry or reporting related to shipments and logistics.
• Understanding of trade regulations and documentation requirements in the UAE and global markets is an advantage.
• A diploma or degree in Business, Logistics, Supply Chain Management, or a related field is beneficial; equivalent practical experience is also valued.