Inbound Sales Team Manager

Inbound Sales Team Manager Location: Remote (LATAM) Working Hours: U.S. Pacific Time Compensation: $1,800 USD per month. Additional bonuses may be available based on performance. Bullpen Talent is hiring an Inbound Sales Team Manager for a U.S. home renovation company. The primary responsibility of this role is to build and manage a team of low-cost remote representatives who handle inbound homeowner inquiries and schedule appointments. Homeowners contact the company directly to: Request renovation / construction estimates Schedule appointments Reschedule appointments Ask questions about services Follow up on projects We are looking for someone who has previously built and managed this type of team. Responsibilities Recruit, hire, train, and manage a team of low-cost remote customer service and scheduling representatives Create processes, scripts, and training materials Ensure inbound leads are answered quickly and professionally Monitor team performance and quality Coach underperforming team members Maintain strong appointment booking rates Keep the team motivated, accountable, and productive Report results and recommend improvements Requirements Experience working for a home services company (roofing, remodeling, HVAC, restoration, windows, landscaping, solar, etc.) Experience building and managing teams of remote customer service, scheduling, or appointment-setting representatives Experience recruiting and managing lower-cost remote staff Experience creating processes and training programs Strong English communication skills Available during U.S. business hours Extremely reliable Ideal Candidate You have personally built and managed a remote team responsible for handling inbound homeowner inquiries and scheduling appointments. You know how to find good people, train them quickly, manage performance, and keep a lower-cost remote team operating at a high level. Compensation: $1,800 USD per month, plus bonuses after several months of performance. To Apply Please tell us: What type of home services company you worked for How many people you managed Where the team was located How you recruited the team What results the team achieved