Independent Living Support (ILS) Coordinator

Independent Living Support (ILS) Coordinator

Location — Ashland, Richland, & Prairie du Chien, Fond Du Lac, WI

Primarily Remote in Wisconsin

Pay: $18.50 – $19.00 / hour (Non-Exempt)

Job Type: Full-time | Monday – Friday, 8:00 AM – 4:00 PM (40 hrs/week)

Benefits

• Medical, dental, and vision insurance

• Paid Time Off (PTO), paid sick time, and floating holidays

• 401(k) with up to 4% company match (immediately 100% vested)

• Flexible pay options (Weekly pay or on-demand via DailyPay)

Role Overview

Vista Care is hiring a full-time, primarily remote ILS Coordinator to provide administrative and operational support for our Independent Living Support service line across Ashland, Richland, and Prairie du Chien and all of our ILS locations accross Wisconsin. You will partner with ILS Managers to ensure service compliance, accurate billing, and seamless care delivery.

Key Responsibilities

• Scheduling & Payroll: Assist with staff schedules, log mileage, track attendance, and prepare weekly payroll files for review.

• Authorizations & Records: Retrieve service authorizations from state/county portals, enter data into agency EHR systems, and maintain digital client files.

• Client & Field Contact: Place monthly check-in calls to supported individuals and assist with occasional face-to-face visits.

• Office Support: Answer incoming calls, resolve routine inquiries, and assist with New Hire Orientations (NHO).

Qualifications

• High school diploma or GED; age 18+

• Valid driver’s license, reliable vehicle, auto insurance, and an insurable driving record

• Proficiency with MS Office and Google Workspace

• Ability to pass required state background checks

• Preferred: 1–2 years in human services (disability support/home care) and prior administrative or billing experience

Equal Opportunity Employer

Vista Care is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.