Indonesia - Operations Executive

Who we are?

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Main Purpose of Job:

The Operation Officer is responsible for coordinating and monitoring dry bulk vessel operations at Indonesian ports to ensure safe, efficient, and cost-effective execution of cargo handling activities. The role serves as the key operational link between vessel owners, charterers, terminals, surveyors, port authorities, and customers, ensuring smooth vessel turnaround and compliance with operational, regulatory, and customer requirements.

Key responsibilities include:

• Coordinating dry bulk vessel port calls from pre-arrival planning through departure.
• Monitoring loading, discharge, and cargo transfer operations to ensure operational efficiency.
• Liaising with vessel masters, charterers, terminals, surveyors, and port authorities on operational matters.
• Providing timely and accurate operational updates, reports, and exception management.
• Supporting laytime management and minimizing demurrage exposure through proactive operational planning.
• Ensuring compliance with company procedures, HSSEQ standards, and local regulations.
• Monitoring operational performance and identifying opportunities for continuous improvement

Key Accountabilities:

• Coordinate and monitor assigned dry bulk vessel operations to ensure timely and efficient execution.
• Maintain effective communication with customers, principals, charterers, vessels, terminals, and service providers.
• Monitor vessel schedules, berth availability, cargo progress, and operational performance.
• Prepare, review, and maintain operational documentation, including SOF, NOR, cargo reports, and daily updates.
• Escalate operational issues, delays, and risks promptly while supporting effective resolution.
• Support cost control initiatives and assist in preventing demurrage, detention, and operational claims.
• Ensure compliance with company SOPs, local regulations, and customer requirements.
• Contribute to continuous improvement initiatives aimed at enhancing operational efficiency and service quality.
• Knowledge of dry bulk shipping and port operations.
• Understanding of laytime, demurrage, and vessel turnaround management.
• Strong coordination and stakeholder management skills.
• Excellent communication and problem-solving abilities.
• Ability to work under pressure in a fast-paced operational environment.
• Proficient in Microsoft Office and operational reporting systems.
• Good command of written and spoken English

Why Inchcape Shipping Services?

We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally as a minimum you will receive:

• A retirement savings plan
• Life assurance
• Healthcare
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events
• Team building days
• Hybrid Working Model (Role Dependant)

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

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