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Institutional Account Manager

Hiring from
Poland
Work type
Hybrid
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Responsibilities

  • Oversee the full onboarding journey for B2B partners, ensuring smooth and timely integration into the X Open Hub platform.

  • Act as the primary relationship owner for institutional clients (Banks, Brokers), fostering long‑term cooperation and business growth.

  • Coordinate with internal teams - IT, Trading, Operations - to deliver fast, high‑quality service to corporate partners.

  • Analyse complex client requirements and translate them into actionable business solutions and technical implementations.

  • Conduct professional training sessions for institutional clients to maximise adoption of our tools and offerings.

  • Monitor global market trends and competitive activity to support strategic positioning and product evolution.

  • Drive the introduction of new B2B products, tools, and financial instruments across existing and new partners.

  • Requirements

  • 1-2 years of experience in a financial institution (Brokerage, Bank, Fintech).

  • Fluency in English (written and spoken); additional languages are a strong advantage.

  • University degree (BA/MA) in Economics, Finance, or a related field.

  • Solid understanding of FX markets and OTC derivatives.

  • Strong interest in working with institutional clients across global jurisdictions.

  • High proficiency in MS Office and confidence using complex trading software.

  • Proactive, solution‑oriented mindset with the ability to work under time pressure.

  • What we offer

  • Opportunity to work with global institutional clients in a fast‑growing fintech environment.

  • Direct influence on B2B product development and market expansion initiatives.

  • Collaborative culture with close cooperation across IT, Trading, Operations, and Business teams.

  • Professional development through exposure to advanced trading technologies and institutional workflows.

  • Competitive compensation package and benefits aligned with market standards.

  • Access to modern tools, resources, and continuous learning opportunities.

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