Instructional Designer

At ClassLink, we believe learning should be accessible, engaging, and empowering for every student, every educator, everywhere. That’s why we build secure, intuitive tools that empower more than 26 million students and educators worldwide. From simplifying access with single sign-on, to advancing equity with usage analytics, to automating secure rostering, our platform helps schools focus on what matters most: teaching and learning.

We’re not just building tools, we’re building what’s next in education. By removing barriers and enabling data-driven decisions, our solutions help educators lead with confidence and students thrive in and out of the classroom every day.

Our team is driven by purpose and grounded in three core values:

• Strive to Grow - always learning, improving, and innovating.
• Deliver Worthwhile Experiences - for our users, our partners, and each other.
• Contribute with Heart - putting people first in everything we do.

These values shape how we work, innovate, and support the communities we serve. If you’re ready to do work that makes a real difference, and grow alongside a team that values collaboration, support, and continuous improvement. ClassLink is the place for you.

ClassLink is looking to hire an Instructional Designer. We’re looking to find a passionate, outgoing team member who enjoys the agile course development process. As part of the Learning Design team, you’ll join the fun of crafting “just in time” micro-learning experiences on the technical implementation and usage of the ClassLink Suite.

What You’ll Achieve In Your First 30, 60, & 90 Days:

• 30 Days: Get fully onboarded, dive into ClassLink’s learning design processes, and attend product sprint reviews to understand our solutions. Start collaborating on small projects and release an updated version of an Analytics course.
• 60 Days: Own your first CMC course development project from start to finish, applying ClassLink’s learning standards and design style. Provide peer reviews for team members, release additional course updates, and produce your first Camtasia video.
• 90 Days: Manage multiple projects independently, balancing priorities and deadlines. Fully integrate into the team, contribute ideas for improving learning experiences, and release your first newly built course.

Beyond 90 Days:

• 6 Months: Take full ownership of a course load, support in-product video content, contribute to Help Center articles, and mentor team members through peer reviews. Build relationships with product SMEs and release advanced CMC courses.
• 12 Months: Identify content gaps in our curriculum and propose new learning solutions. Become a key voice for your product in company-wide discussions, driving improvements in learning experiences across ClassLink’s ecosystem.

How You'll Make an Impact

• Design and develop interactive, online learning experiences that simplify technical concepts for educators and IT leaders.
• Create engaging courses featuring conversational language, simulations, high-quality videos, and interactive elements.
• Leverage adult learning principles and multimedia best practices to build effective and user-friendly training content.
• Manage multiple projects efficiently in an agile development environment, meeting deadlines while maintaining high quality.
• Collaborate cross-functionally with stakeholders, influencing product development and ensuring training aligns with user needs.
• Contribute to continuous improvement by identifying ways to enhance our learning experiences and supporting documentation.

Why join ClassLink?

At ClassLink, we foster a fun and supportive work environment where creativity and collaboration thrive. This fully remote role reports to the Manager of Learning Design.

The application process is simple, no unnecessary hoops to jump through! Instead of a cover letter, tell us 10 things we should know about you (beyond your resume). Think hobbies, fun facts, or what makes you a great fit!

NOTE: This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as assigned to meet the ongoing needs of the organization

• Bachelor’s degree in Instructional Design, Learning Technology, or a related field (Master’s preferred).
• 5+ years of experience in instructional design, eLearning, or similar fields.
• Expertise in rapid content development using Articulate Rise and video editing tools (e.g., Camtasia, Adobe Premiere).
• Previous experience working in a remote environment.
• Strong project management and organizational skills.
• Comfortable joining virtual meetings with your camera activated.
• Occasional travel (approx. 20%) for team meetups.

Bonus Skills (Nice to Have)

• Experience with HTML and CSS for course design enhancements.
• Strong graphic design skills.
• Based in or near the Eastern Time Zone.
• Enjoys a good GIF, professional humor, and collaborative, lighthearted work culture.

Benefits

• Generous Paid Time Off: 4+ weeks of vacation and 13+ paid holidays
• Parental Leave: 12 weeks fully paid for all parents
• Retirement: 401(k) with 0.5:1 company match
• Comprehensive Health Coverage: Medical, dental, and vision plans
• Insurance: Company-paid life, short-term disability, and long-term disability, plus voluntary options including supplemental life, accident, and pet insurance

Perks

• Volunteer Time Off: Give back through ClassLink Cares paid volunteer days
• Lifelong Learning: Tuition reimbursement for continued education
• Growth & Development: Coaching and internal programs to support career and personal growth
• Supportive Culture: A workplace that values curiosity, compassion, and continuous learning
• Connection & Community: Annual company retreats and team events with bright, fun coworkers

At ClassLink, we believe the best ideas come from bringing together diverse perspectives. We are committed to building a team that reflects the diversity of the communities we serve and fostering a workplace where every team member feels valued, respected, and empowered to grow.

ClassLink is proud to be an equal opportunity employer. We welcome candidates of all identities, backgrounds, and experiences, and we do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.

ClassLink is powered by passionate people dedicated to improving learning in classrooms everywhere. We do this by creating and delivering great products and having fun along the way. Learn more about us at www.classlink.com.