Insurance Advisor

Company Description Leadway is one of Nigeria’s foremost and largest non-banking financial services providers, known for strong customer focus, operational excellence, and consistent business performance. As a holding company, Leadway operates across multiple financial services segments, including life and non-life insurance, pension fund administration, health management, asset management, and wills and trusts management. Its associate companies include Leadway Assurance, Leadway Pensure, Leadway Health, Leadway Capital and Trusts, Leadway Asset Management, Leadway Properties and Investments, Ankara (HMO Côte d’Ivoire), and Leadwayassurance (Côte d’Ivoire). Leadway serves both individual and corporate clients across major industries such as construction, engineering, manufacturing, oil and gas, shipping, aviation, and government. This broad client base and diverse portfolio offer team members exposure to complex, high-impact financial solutions and a dynamic work environment.

Role Description This is a full-time Insurance Advisor role based in Lagos with a hybrid work arrangement, combining on-site work with some work-from-home flexibility. The Insurance Advisor will help individuals and organizations understand their risk profiles and recommend suitable insurance and related financial solutions. Day-to-day responsibilities include meeting with prospective and existing clients, explaining product features and benefits, preparing quotes and proposals, and assisting clients through onboarding and claims processes. The role involves conducting basic financial and needs analysis, providing advisory support, and collaborating with internal teams to ensure accurate policy documentation and high service standards. The Insurance Advisor will also participate in sales and marketing activities, maintain detailed records in CRM or other systems, and follow regulatory and company compliance requirements.

Qualifications

• Strong knowledge and practical understanding of Insurance products and services across life and non-life segments.
• Foundational skills in Finance, including basic financial analysis, budgeting concepts, and risk assessment.
• Experience or aptitude in Consulting, with the ability to assess client needs and provide tailored advisory solutions.
• Proven Customer Service skills, with a commitment to responsiveness, empathy, and long-term client relationship management.
• Excellent Communication skills, including clear verbal explanations, professional writing, and confident presentation abilities.
• Bachelor’s degree in Finance, Business, Economics, Insurance, or a related field (or equivalent practical experience).
• Relevant professional certifications in insurance or financial services are an advantage.
• Strong analytical and problem-solving abilities, with attention to detail and accuracy in documentation.
• Comfort with digital tools and CRM systems, and ability to work effectively in a hybrid environment.