Insurance Verification Specialist (LATAM only)

Job Description This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English) We are seeking an experienced Insurance Verification & Authorization Specialist to support a busy U.S.-based medical practice. This role plays a critical part in daily operations by ensuring next-day patient readiness, accurate insurance verification, timely authorizations, and a smooth patient financial experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced medical environment while collaborating closely with on-site teams. Contract: Service Provision- Independant Contractor Key Responsibilities Perform insurance eligibility and benefits verification for next-day patients across multiple carriers Confirm active coverage and accurately determine patient financial responsibility (copays, deductibles, coinsurance) for visits, procedures, and treatments Obtain referrals and prior authorizations from primary care physicians and insurance companies Navigate and utilize health plan portals and insurance platforms efficiently Collect payments for telehealth visits when applicable Communicate effectively with internal teams to ensure patient readiness and prevent delays, denials, or cancellations Support general administrative and office-related duties as needed Work collaboratively with other insurance verification specialists and on-site staff Requirements Minimum 1 year of experience in insurance verification within a medical office Proven experience with referrals and prior authorization processes Strong understanding of medical terminology , including CPT codes Hands-on experience with insurance portals and verification platforms Excellent attention to detail and ability to meet daily deadlines Ability to learn quickly and adapt in a fast-paced environment Strong teamwork skills and professional communication style Customer service–oriented mindset Preferred Qualifications: Experience working with Rheumatology practices Familiarity with Medicare, Medicare Advantage, and commercial plans Bilingual proficiency in English and Spanish Previous experience working remotely with U.S.-based medical offices Benefits 100% Remote Weekends OFF Stable, long-term opportunity with a growing healthcare support company Competitive compensation based on experience Structured onboarding and ongoing support Opportunity for professional growth and increased responsibilities based on performance Collaborative and respectful remote work environment