Intake Attorney

About ZLG
At ZLG, we're proud of our skill, compassion, and commitment to helping people in need. We do things differently. We're innovative and use cutting-edge technology.

The Role
You will be the first point of contact for potential clients. You'll interview prospective clients to learn the facts and decide whether their case fits our practice areas. You'll also own intake for new clients and their initial meetings.

Responsibilities

• Evaluate potential cases for sign-up alongside the intake team
• Talk with potential clients, answer their questions, and assess their cases
• Act as the firm's attorney representative. Explain our services and secure sign-ups on wanted cases. Escalate to a senior attorney when needed
• Review contracts with new clients and explain next steps
• Follow intake processes to set up new cases. Tell the firm and the assigned attorney team about each sign-up

Qualifications

• 1+ year as a practicing attorney (personal injury case experience preferred)
• 1+ year in intake or sales
• Able to vet and research incoming cases against firm guidelines
• Able to sell the firm's strengths, set realistic expectations, and earn the client's signature
• Positive attitude, strong listening skills, and real empathy
• Comfortable with technology and quick to adopt new processes
• JD from an ABA-accredited law school and active good standing with any U.S. state bar
• Bilingual in Spanish is a plus, not required