Intern

Salary: $20.00 Annually Job description About Us: Transit Technologies serves as the parent company to a diverse network of transportation products and services that, together, cover the entire lifecycle of a vehicle using best-in-class software. An industry leader in the making, Transit Technologies is on a path to becoming a one-stop shop for transit solutions; a full end-to-end provider of revolutionized mobility services. Product Operations Data & AI Intern Overview Transit Technologies is looking for a Product Operations Intern to support our Data & AI product initiatives. This role is ideal for someone who is highly organized, curious, proactive, and excited to learn how product teams operate in a fast-moving environment. This intern will help support the day-to-day operations of a growing product area that spans AI-powered analytics, beta programs, client feedback loops, bug tracking, requirements support, internal coordination, and launch readiness. The role is not expected to own product strategy independently, but will play an important role in helping the team stay organized, responsive, and execution-focused. The intern will work closely with the Product Manager for Data & AI and partner across Product, Engineering, QA, Client Success, and other internal and external teams. Role details · Reports to: Product Manager, Data & AI · Position type: Part-time or full-time internship · Compensation: Paid internship · Location: Remote · Suggested student background: Business, Product development, software-focused programs, computer science, analytics, or related fields What this role will support This role will help support a portfolio of active and emerging Data & AI initiatives, including: · AI-driven analytics and active beta programs with clients · Feature validation through application testing · Ongoing bug tracking, enhancement intake, and client feedback follow-up · Cross-functional coordination with engineering, QA, vendors, and internal stakeholders Key responsibilities Day-to-day product support · Help track open bugs, enhancement requests, risks, and follow-up items · Maintain organized product trackers, status notes, action items, and backlog support materials · Assist with client feedback intake, documentation, and synthesis · Help prepare for client check-ins, feedback sessions, and internal reviews · Capture meeting notes, action items, and ownership across product discussions · Follow up with internal stakeholders to keep open work moving Beta program and launch coordination · Support beta program operations by helping monitor access issues, reported bugs, enhancement requests, and client follow-ups · Help organize feedback from deep-dive sessions and summarize key themes · Assist with launch-readiness activities, including documentation, tracking dependencies, and coordination across teams · Help ensure open items are visible and progressing ahead of GA Product development support · Assist with writing and organizing requirements, user stories, acceptance criteria, and supporting documentation · Help validate use cases, edge cases, and workflow questions with internal teams · Support backlog grooming and prioritization preparation · Help connect feedback from clients, support, and internal stakeholders into actionable product inputs QA and operational support · Assist with testing new functionality and documenting issues clearly for engineering · Help coordinate validation of product flows and user experience across active workstreams · Support product QA preparation by organizing test scenarios, findings, and follow-up items What we're looking for Must have · Strong organizational skills and attention to detail · Excellent written and verbal communication skills · Ability to manage multiple threads of work at once and keep details from slipping · Comfort working in a fast-paced environment with changing priorities · Strong follow-through and willingness to take initiative · Interest in product management, SaaS products, analytics, AI, or enterprise software · Ability to synthesize notes, feedback, and open issues into clear summaries and action items · Resourceful and comfortable learning new tools quickly Should have · Exposure to product management, project coordination, business analysis, operations, or similar work · Experience with AI tools, presentations, and workplace collaboration tools · Ability to work cross-functionally with technical and non-technical stakeholders · Strong problem-solving mindset and ability to ask good questions Nice to have · Interest in AI-powered products, analytics, or data platforms · Experience supporting beta programs, user research, customer feedback, or software testing · Familiarity with bug tracking, backlog management, or agile product development · Interest in technology, transportation, operations, or enterprise workflow software What success looks like In this role, a successful intern will: · Help bring structure and follow-through to a fast-moving set of product initiatives · Improve visibility into bugs, enhancements, client feedback, and open action items · Support coordination of initiatives that improve and evolve our product experience · Help keep beta programs and in-flight initiatives organized and moving · Contribute inputs, research, and execution support that help inform product strategy, prioritization, and roadmap planning What the intern will learn This role offers hands-on exposure to real product management work, including: · Supporting AI and analytics products from beta through launch readiness · Working across client feedback, engineering coordination, requirements, and QA · Learning how product managers balance strategy with execution · Understanding how to operate across multiple stakeholders, products, and priorities · Building strong foundational skills in product operations, communication, and cross-functional delivery Why Transit Technologies Make a Real-World Impact: At Transit Tech, you'll be at the forefront of transforming the way people move. You’ll play a crucial role in developing cutting-edge solutions that address real-world mobility challenges, improve the efficiency of transit systems, and enhance the daily lives of commuters. Be Part of a Mission-Driven Team: Join a team of passionate professionals dedicated to innovation and excellence. We are driven by a shared vision to revolutionize the transit industry and create sustainable, accessible transportation for all. Embrace a High-Impact Agile Culture: Thrive in a dynamic and collaborative environment where your contributions are valued and you have the opportunity to make a significant impact. We foster a culture of continuous improvement, where you can grow your skills and advance your career. Why you should join our team . . . •At Transit-Technologies, we hire team members who can take initiative and ownership of their role and are dedicated to finding new clients and enhancing the experience of existing ones. Our work is extremely fast paced and never the same from day to day, and our team members appreciate the autonomy to manage their daily workload and contribute to the success of our company. Our sales team members work with amazing software solutions that have a great impact on the transportation industry providing service to their communities every day. Our team members find that the experience they gain helps them grow in their technical expertise and overall sales presentation skills, contributing to their overall professional development. •Transit-Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.