Intern, Category and Brand Operations

Job ID: 298184
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, Remote REMOTE, United States (US)
Job Type: Full Time
Position Type: Intern/Trainee
Job Function: Retail Operations
Work Location: Remote

COMPANY OVERVIEW:

At Sephora, we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.  We are united by a common goal - to reimagine the future of beauty

THE OPPORTUNITY:

Sephora Internships provide an inclusive and comprehensive experience that equips young professionals with the tools needed to align their passions with work. The 10-week internship program develops early career professionals by providing interns with hands-on learning, personal and professional networking opportunities, and the ability to work on projects that directly impact the business.

PROGRAM DETAILS:

An inclusive and engaging experience that develops technical and professional skills through weekly virtual workshops, networking opportunities, and career panels that provide exposure to Sephora’s career growth opportunities.

2027 PROGRAM DATES & EXPECTATIONS:

• Program dates: June 14 – August 20, 2027 (10 weeks)
• Work model: Interns supporting hybrid teams are expected to work onsite on the team’s designated days.
• Location expectations: Relocation and housing assistance will not be provided. Candidates are responsible for meeting the work-location requirements of the role.
• July 4 shutdown: Participation in the FSC shutdown week surrounding the July 4 holiday is optional. Interns will receive holiday pay for the observed Independence Day holiday.

POSITION TITLE: Category and Brand Operations Summer Intern

YOUR ROLE AT SEPHORA..

As the Category & Brand Operations Summer Intern, you will gain exposure to how our teams support key organizational initiatives by identifying areas to optimize across categories and brand programs impacted by Sephora’s brand partners. Reporting to the Brand Operations Manager, you will play an integral role in supporting multiple categories, programs and future strategy of category and brand education in store.

WHAT YOU WILL ACCOMPLISH

• Support Brand Programs—including the Training Product Program—along with Brand Onboarding and Brand Visits, helping coordinate program resources, communications, timelines, and execution
• Support key communication platforms for brand programming, such as Brand Education Inbox, Training Product Inbox, Hotline Online, and Kohl’s eSupport.

• Digital Training: Evaluate CatBO digital training resources for stores and brands.
• Identify areas for optimization, brand store engagement and accessibility.
• Use brand and store feedback to provide recommendations to the program owners and continue to monitor.
• Support administrative functions related to brand visits, including set up of individual brandfolders, brand booking link, brand visit survey, and access.

• Assist with data entry and maintenance, categorization and organization of store and brand communication timelines, project timelines, and program related resources as needed.
• Demonstrate our Sephora values: Welcome all to the world of beauty. Lead with passion and heart. Imagine fearlessly, make it happen. Grow together, win together. Inspire, uplift, and celebrate. 

QUALIFICATIONS & EXPERIENCE:

• Strong attention to detail and communication skills (a must)
• Excellent written, verbal and interpersonal skills
• Proficiency in MS Office Suite: Word, Excel, PowerPoint, SharePoint, OneDrive, Smartsheet and Tableau a plus
• Quick learner with strong organizational skills and a proactive approach to taking initiative
• Ability to manage multiple projects in a high-volume and deadline-driven environment
• Highly collaborative with excellent listening, driven by a strong desire to understand and meet business partner needs
• Client Focus: Prioritizes internal and external clients when making business decisions
• Experience with quantitative or qualitative data analysis is a plus
• Demonstrated leadership skills as evidenced by involvement in organizations, community involvement, sports, and other activities.
• Retail experience preferred, but not required 

ELIGIBILITY REQUIREMENTS: 

• Graduating in 2027 or 2028 (undergraduate or graduate degree)
• Available for the full 10-week program from June 14 through August 20, 2027
• Able to follow the hosting team’s work model, including onsite work on designated days for hybrid teams
• Responsible for meeting the work-location requirements of the role; relocation and housing assistance are not provided
• Must permanently reside and work in the U.S.

What You’ll Get:

The target hourly pay for this position is $27.00 - $27.00. The actual hourly pay offered depends on various factors, which may include, as applicable, the individual applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of 5 days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.

• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.

• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful