International Business Development Manager – Microsoft Dynamics 365

About the Role

We are seeking a commercially driven Business Development Manager to support the growth of enterprise software and technology services across local and international markets.

In this role, you will be responsible for identifying new business opportunities, developing strategic customer relationships, and driving sales of Microsoft Dynamics 365 solutions and associated IT services. You will manage opportunities from initial contact through to contract signature, working alongside technical specialists and delivery teams to develop proposals that address customer requirements and deliver measurable business value.

In addition to ERP solutions, the role offers exposure to a broader portfolio of technology services, including cloud integration, cybersecurity, and AI-driven business applications.

Key Responsibilities

• Business Development: Identify and engage prospective customers through targeted outreach, industry networking, events, referrals, and strategic partnerships.
• Sales Ownership: Manage the complete commercial process, from initial qualification and requirements discovery to solution presentation, commercial negotiations, and deal closure.
• Solution Consulting: Collaborate with technical consultants and presales specialists to develop tailored proposals, define project scope, and prepare pricing and commercial documentation.
• Strategic Partnerships: Develop relationships within the Microsoft ecosystem and identify opportunities for joint business development and collaborative sales initiatives.
• Account Development: Strengthen existing customer relationships and identify opportunities to expand engagements through additional services, ongoing support, and complementary solutions.
• Pipeline Management: Maintain accurate CRM records, monitor opportunity progress, prepare sales forecasts, and communicate performance against targets to management.
• Market Development: Research industry developments, customer investment priorities, and emerging technology trends to identify new revenue opportunities.
• Portfolio Expansion: Contribute to the promotion of complementary technology offerings, including cloud services, systems integration, security solutions, and AI-related technologies.

Required Experience and Skills

• At least 3–5 years of experience in B2B sales, business development, or account management within enterprise software, ERP, or IT services.
• Previous experience selling Microsoft Dynamics 365 or comparable enterprise business applications is highly desirable.
• Demonstrated success in developing new business and achieving sales targets within consultative, multi-stage sales environments.
• Experience engaging customers across international markets and managing relationships with multiple business stakeholders.
• Good understanding of ERP platforms and their application across finance, supply chain, manufacturing, and distribution processes.
• Familiarity with the Microsoft partner ecosystem, including licensing models, Cloud Solution Provider (CSP) arrangements, and co-selling opportunities.
• Strong commercial awareness, presentation skills, and the ability to negotiate and communicate effectively with senior executives and finance stakeholders.
• Full professional proficiency in Bulgarian and English, both written and spoken.
• Bachelor's degree in Business Administration, Economics, Information Technology, or a related discipline.

Additional Advantages

• Experience selling Microsoft Azure, cloud infrastructure, or related IT services.
• Exposure to AI-powered business solutions, Microsoft Copilot, Power Platform, or low-code technologies.
• Background in selling ERP implementation projects, system integrations, data migration, or application support services.
• Relevant Microsoft certifications in Dynamics 365, Business Applications, or technology sales.
• An established professional network among mid-sized and large organisations in EMEA or other international markets.
• Knowledge of additional European languages.

What We Offer

• Competitive fixed salary with a performance-related bonus.
• Hybrid working arrangements.
• Meal vouchers.
• Private medical insurance and dental benefits.
• Sports and wellness benefits.