IT Partner Manager

Job Title: IT Partner Manager

Location: Preston (other Shared Services locations will be considered including Frimley and Barrow). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.

Salary: Circa £57,000 depending on experience

Who we are:

Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us.

From the depths of the ocean, to the far reaches of space, there’s no limit to where a career at BAE Systems could take you.

Job Description:

BAE Systems is transforming its IT Service Integration and Management (SIAM) capability to operate across a modern multi-partner environment.

As part of this transformation, the IT Partner Manager is a key role within the retained Digital Service Integrator (DSI), embedded within the service towers and focused on strengthening service outcomes by building effective relationships with strategic partners and ensuring services remain aligned with business priorities and user needs.

The role moves beyond traditional supplier management and transactional governance. Rather than managing commercial contracts, you’ll build trusted partnerships, manage partner obligations against agreed service outcomes, and foster collaborative behaviours that improve end-to-end service delivery across the SIAM environment. You’ll identify opportunities to strengthen collaboration, resolve cross-partner issues, improve partner delivery, and ensure partners collectively deliver the outcomes expected by the business.

Core duties:

• Build trusted, outcome-focused relationships across strategic partners and internal service teams delivering services
• Strengthen alignment across partners delivering end-user computing, collaboration, productivity, mobility, and technologies to support integrated service delivery
• Manage partner obligations against agreed service outcomes, promoting accountability and collaborative delivery across the partner landscape
• Coordinate the resolution of cross-partner and cross-service dependencies, service risks, and operational issues affecting user experience and business outcomes
• Strengthen relationships that enable partners to work together effectively to deliver integrated service outcomes
• Influence governance discussions relating to partner performance, cross-service dependencies, operational effectiveness, user experience, and business outcomes
• Work alongside Procurement teams, providing operational and governance input where commercial support or contractual intervention is required

Essential Skills:

• Experience building and managing relationships across complex partner environments
• Experience working within SIAM, IT Service Management, or complex multi-partner operating models influence across complex partner environments
• Ability to translate operational insight and user feedback into measurable service and business outcomes
• Experience identifying and managing cross-service dependencies, risks, and improvement opportunities
• Strong stakeholder management and influencing skills across business, technical, and partner communities
• Understanding of ITIL service management principles and governance with a ITIL foundation certification or equivalent experience

The Digital Server Integrator (DSI) Team:

Reporting to the IT Partner Engagement Lead, you’ll form part of BAE Systems transformed DSI capability. Working as part of the DSI team, you’ll build strong relationships across strategic partners, using operational insight, user feedback, and governance engagement to understand how effectively services are being delivered.

Why BAE Systems?

Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.

A place where everyone can thrive:

We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 27th November 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.