ITS Infrastructure Manager

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Position Summary

•Responsible for effective and efficient management of the infrastructure support section of ITS staffed by engineers. Support areas include servers, Disaster Recovery / Business Continuity, networking, telecommunication systems and Epic technical support roles. This position reports to the Senior Director of Enterprise Applications.

Education
•BS or BA degree or 10 years applicable experience.

Licenses and Certification
•Relevant technology, operations or leadership skills, certifications or verifiable competency.

Experience and Skills
•Technical Experience: 5 years Supervision Experience: 3 years

Role Specific Responsibilities
•Oversees primary IT Infrastructure Team support activities which consist of installation, troubleshooting, repair and system administration of components including servers, networking and telecommunication systems.
•Works with staff to develop strategic plans for infrastructure components, which include operating systems, telecommunication systems hardware and integration of SIH information systems and networks.
•Assists with development of annual IT budget and tracking of expenditures.
•Monitors and assists staff compliance with departmental protocols and expectation for completion of daily work tasks, management and documentation of work activities and use of service management tools.
•Collaborates with other ITS leaders to make sure systems and solutions are implemented in alignment with the needs and requirements of the department and SIH.
•Accountable for Disaster Recovery / Business Continuity and a focus on High Availability for key Healthcare IT Services.

Compensation (Commensurate with experience):

To

To access our Benefits Guide/Plan Information, please click the link below:

http://www.sih.net/careers/benefits

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