Ivanti HEAT SME

ASRC NetCentric is seeking an Ivanti HEAT SME to support the DHS Development, Engineering, and Enterprise Projects (DEEP) program.

Work location: Remote

Summary: The DHS DEEP program provides application analysis, architecture, engineering, development, testing, operations, maintenance, and modernization support across Microsoft 365, Azure, Power Platform, SharePoint, ServiceNow, Drupal, Atlassian, GitLab, data, analytics, security, and custom application technologies. The team uses DHS SELC and agile delivery practices and supports secure, accessible, reliable enterprise applications.

Responsibilities:

• Provides authoritative expertise on Ivanti HEAT configurations, workflows, data, integrations, and migration to ServiceNow.

• Assess existing Ivanti HEAT architecture, configuration, business rules, workflows, forms, data, reports, and interfaces.

• Map legacy capabilities and data to ServiceNow target-state requirements and migration designs.
• Identify dependencies, data-quality issues, security considerations, and transition risks.
• Support extraction, transformation, migration, reconciliation, and validation activities.
• Advise analysts, architects, developers, testers, and stakeholders on functional equivalence and transition decisions.
• Document current-state findings, migration rules, gap analyses, and knowledge-transfer materials.

Qualifications

• Bachelor's degree or six (6) additional years of relevant professional experience in lieu of a degree.
• Minimum of 11 years of directly relevant professional experience for this position
• Experience working with Ivanti HEAT.
• Must be a US Citizen to meet contract requirements and ability to successfully complete a government background investigation.

• Ability to obtain and maintain a Public Trust or other required DHS suitability determination.
• Strong written and verbal communication skills and the ability to collaborate with Government and contractor stakeholders.
• Experience working in agile delivery environments and producing clear technical or program documentation.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, age, national origin, religion, disability, protected veteran status, or any other factor prohibited by applicable law.