Junior Sales Manager in Hospitality SaaS (f/m/d)

Junior Sales Manager in Hospitality SaaS (f/m/d) Interested? About Us At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 19 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share ideas, develop their skills, and have plenty of fun along the way. What We’re Looking For We're looking for a motivated (Junior) Sales Manager who ideally has some first experience in successfully acquiring new customers. You'll support our team in developing and executing our sales strategy while learning how to build lasting customer relationships. Together with experienced colleagues, you'll develop a deep understanding of our SaaS solution and our target audience's needs. You'll work closely across departments with the Sales, Marketing, Revenue Operations, and Product Management teams — both synchronously and asynchronously. Your Responsibilities Help expand our market presence, with a focus on the hospitality industry Assist in identifying and reaching out to potential new customers Support the full sales process — from first contact to proposal creation (with guidance from experienced team members) Meet personal goals and sales KPIs Use modern sales methods and data-driven approaches to win new customers Maintain and regularly update the pipeline in our CRM system to ensure accurate forecasting Represent Customer Alliance at relevant events and trade shows What You Bring Motivation & Willingness to Learn: Genuine interest in sales, customer communication, and the SaaS industry Drive to keep learning and continuously grow Experience: Some hands-on experience in sales, business development, or customer-facing roles A basic understanding of the B2B SaaS environment, particularly around recurring revenue and growth models, is a plus Experience in HotelTech or the hospitality industry is a strong advantage Communication & Relationship Management: Clear, persuasive communication skills and the ability to get internal and external stakeholders excited Proven ability to manage a wide range of business relationships Fluent in English; additional languages are a strong plus Creativity & Curiosity: Out-of-the-box thinking and a passion for quality, innovation, and engagement Enthusiasm for technology, AI and business strategy What We Offer Work at one of the leading SaaS companies in Europe Hybrid model with flexible working arrangements Team offsite budget of €300 per person Free gym membership Additional vacation days every year (starting at 26 days, up to 34 days) Great partnerships with various providers for employee discounts Annual learning & development budget of €1,000 (after 6 months with the company) Department Sales Locations Berlin Remote status Hybrid Employment type Full-time About CA Customer Alliance GmbH Customer Alliance—Harness the power of feedback. As tech leaders in the Voice of the Customer space, we’ve built a powerful platform empowering companies to generate, collect, follow up, and analyse customer feedback at every stage of the customer journey. Over the past 10 years, we’ve proudly helped small businesses expand their online presence and large enterprises to use local and regional insights to synchronise customer satisfaction processes across multiple locations. The result for both—major customer satisfaction growth. You can find more information about us here .