Key Account Executive (Uncapped Commission)

• Company: Printbelle
• Location: Vietnam (100% Remote)
• Employment Type: Full-time
• Department: International (EU &US) Commercial Team
• Reporting to: Head of International Commercials (Based in Germany)

About Printbelle & Position Background

• Printbelle is a global print-on-demand (POD) fulfillment platform with production facilities across China, Europe, and the US.
• We help eCommerce businesses and international sellers grow through competitive pricing, reliable global fulfillment, a diverse product portfolio, and seamless integrations.
• As we expand our international business, we're looking for an ambitious, commercially driven Key Account Executive to develop and manage strategic seller relationships across Europe and the US.
• This role offers a 50% account nurturing and 50% new business development balance, combining the growth of existing key accounts with the acquisition of new high-potential sellers.
• With uncapped commissions, high earning potential, and the opportunity to become a Key Account Team Lead, this is an exciting role for someone looking to grow commercially and professionally.

Key Responsibilities

50% – Existing Key Account Management & Growth (Nurturing)

• Manage and develop relationships with existing strategic POD sellers across Europe and the US.
• Drive account growth through proactive upselling, cross-selling, and increased order volumes.
• Build long-term customer loyalty, improve retention, and maximize customer lifetime value.
• Identify customer needs, resolve challenges, and coordinate with internal teams to deliver effective solutions.
• Develop strategic growth plans for key accounts and identify new commercial opportunities.

50% – New Business Development (Hunting)

• Identify and approach high-potential POD sellers in European and US markets.
• Build a strong sales pipeline through proactive prospecting, networking, and outreach.
• Understand prospective customers' business needs and present tailored Printbelle solutions.
• Lead commercial discussions, pricing negotiations, and customer onboarding.
• Convert qualified prospects into active, revenue-generating key accounts.

Cross-functional Collaboration & Performance

• Work closely with Vietnam, China, and international teams to achieve shared commercial goals.
• Take ownership of revenue targets, account performance, and customer satisfaction.
• Contribute ideas to improve sales strategies, internal processes, and customer experience.

What We're Looking For

• POD Industry Experience: Minimum 2 years of relevant experience in print-on-demand, preferably in sales, business development, or key account management.
• Excellent English: Strong spoken and written English skills, equivalent to IELTS 7.0 or above, with confidence in communicating with international clients.
• Strategic Commercial Mindset: Proven ability to upsell, grow existing accounts, and build long-term customer relationships.
• Sales & Hunting Skills: Confidence in proactively approaching prospects, developing opportunities, and closing deals.
• Proactive & Results-Oriented: Strong ownership, problem-solving skills, and a drive to deliver measurable results.
• International Team Player: Comfortable collaborating across different cultures, functions, and time zones, particularly with teams in Vietnam and China.
• Resilient & Ambitious: Motivated by challenges, adaptable to change, and excited to step outside your comfort zone.
• Leadership Potential: The ambition and capability to eventually build and lead your own Key Account team as Printbelle scales.

What We Offer

• Uncapped Commission: Earn commissions based on each order generated by your accounts, with no earnings ceiling.
• Existing Key Account Portfolio: Start with established customer relationships while building your own portfolio of new accounts.
• High Earning Potential: Grow your income through both existing account expansion and new customer acquisition.
• Career Growth: Opportunity to become a Key Account Team Lead, build your own team, and take on broader leadership responsibilities.
• Direct Leadership Exposure: Work directly with the Head of International Commercials on strategic accounts and international expansion.
• 100% Remote Work: Work from anywhere in Vietnam while collaborating with an international team.
• International Business Exposure: Build relationships with leading POD sellers and partners across Europe and the US.
• Entrepreneurial Environment: Take ownership, bring new ideas, make decisions, and see the direct impact of your work.

Interview Process

1. Introductory call with HR (30 min)
2. Commercial assessment / case study (1 hour)
3. Final interview with Head of International Commercials (45 min)
4. Offer

How to Apply

• Please send your CV and a short cover letter to hr@printbelle.com, explaining your POD experience, commercial achievements, and motivation for joining Printbelle.
• Email Subject: Application_Key Account Executive

If you're commercially ambitious, love building customer relationships, and see challenges as opportunities to grow, we'd love to hear from you!