Key Account Manager

FlexXray is the leading provider of x-ray inspection services. We assist leading food manufacturers with regulatory compliance and food safety issues by identifying and removing foreign contaminants from their products. If you are looking for a growing industry, innovation, and want to be part of a winning team, this is for you. We are looking for a Key Account Manager. We offer a base salary plus bonus as well as a very competitive total compensation package. That information will be discussed and clarified with qualified candidates at an appropriate time. The Key Account Manager (KAM) is responsible for developing, expanding, and protecting FlexXray's largest strategic customer relationships. This role serves as the executive business partner for national and global food manufacturers while identifying opportunities to expand FlexXray services across multiple facilities, business units, and product categories. The KAM develops long-term account strategies, builds executive-level relationships, leads complex commercial opportunities, and collaborates with Business Development, Account Management, Marketing, Operations, Technical Services, and Executive Leadership to deliver measurable customer value. Success in this role requires strategic thinking, consultative selling, disciplined pipeline management, and the ability to influence customer decisions at every level of the organization. Key Responsibilities Strategic Account Leadership Develop and execute annual business plans for assigned strategic accounts. Build executive-level relationships with Quality, Food Safety, Operations, Procurement, Supply Chain, Engineering, Corporate Leadership, and Regulatory teams. Identify opportunities for enterprise-wide growth across multiple facilities and divisions. Develop account penetration strategies that increase revenue, customer retention, and market share. Revenue Growth Own revenue growth, pipeline development, and profitability within assigned accounts. Identify new service opportunities including foreign material investigations, supplier monitoring, CT services, routine inspection programs, and emerging technologies. Lead complex commercial negotiations including pricing agreements, service agreements, and strategic partnerships. Collaborate with Business Development Managers to expand relationships into new plants and divisions. Executive Relationship Management Serve as the trusted advisor for assigned customers. Lead executive business reviews highlighting customer performance, value delivered, ROI, and future opportunities. Understand customer business objectives and proactively recommend solutions that reduce risk and improve operational performance. Represent FlexXray during executive meetings, customer visits, industry events, and association meetings. Commercial Excellence Maintain an accurate Salesforce pipeline including opportunities, forecasts, customer activities, account plans, and executive contacts. Develop quarterly account strategies with measurable objectives and action plans. Manage sales forecasts and communicate opportunity status to leadership. Utilize CRM tools, dashboards, KPIs, and reporting to drive account performance. Skills, Knowledge and Expertise Required Bachelor's degree or equivalent experience 5+ years of Business-to-Business sales experience 3+ years managing national or strategic accounts Proven success selling complex services or technical solutions Experience managing executive customer relationships Strong consultative selling and negotiation skills Experience utilizing CRM platforms such as Salesforce Excellent presentation and communication skills Preferred Experience within one or more of the following: Food manufacturing Food safety Quality Assurance Ingredient manufacturing Dairy Beverage Pet Food Consumer Packaged Goods Pharmaceutical Nutraceutical WORKING Conditions Required travel up to 75%. May occasionally work evenings and/or weekends. Required participation in National trade shows and association meetings to include booth duty, business breakfast, lunches, and dinners and entertainment. Benefits 401(k) matching Dental insurance Health insurance Life insurance Paid time off Potential for Bonuses Vision insurance