Key Account Manager – Sales & Client Relations

Company Description: Sfhti (صفحتي) is a Saudi SaaS company providing an all-in-one digital platform that helps businesses establish their online presence and streamline daily operations. Our solutions include professional websites, online bookings, order management, and business management tools. We primarily serve salons, barbershops, spas, clinics, and other service-based businesses, alongside companies and organizations seeking a professional digital presence. Sfhti focuses on making digital solutions simple, affordable, and accessible, helping businesses improve efficiency, enhance customer experiences, and grow.

Role Description: This is a full-time remote role for a Key Account Manager. The Key Account Manager will be responsible for acquiring new clients and managing relationships with existing customers. Daily responsibilities include identifying potential businesses, generating and qualifying leads, presenting Sfhti's solutions, and converting prospects into subscribers. The role also involves managing client onboarding, maintaining customer satisfaction, handling inquiries, driving subscription renewals, and identifying opportunities for account growth. The successful candidate will work closely with internal teams to achieve sales and retention targets.

Qualifications

• Strong Sales and Account Management skills, with experience acquiring and managing business clients
• Proven ability in Lead Generation, prospecting, and converting opportunities into sales
• Excellent Communication and Negotiation skills, with a customer-focused approach
• Experience in Customer Relationship Management, ensuring satisfaction and retention
• Ability to work independently, manage multiple accounts, and achieve sales targets
• Familiarity with CRM tools and sales pipeline management
• Experience in SaaS, digital solutions, or B2B sales is preferred
• Understanding of the Saudi SME market, particularly service-based businesses, is an advantage
• Fluency in Arabic; English proficiency is preferred