Key Account Manager (Wires Industry)

YOUR TASKS

Customer & Account Management

Serve as the primary commercial contact for assigned customers and develop long-term customer relationships.

• Define and implement account strategies supporting profitable growth, customer retention, and business development.
• Identify and pursue new business opportunities with existing and potential customers.
• Plan and conduct customer meetings, business reviews, and commercial negotiations.
• Manage customer-related commercial escalations and coordinate appropriate internal actions.

RFQ, Quotation & Agreement Management

• Lead customer RFQs from initial inquiry and clarification through quotation, negotiation, and commercial closure.
• Coordinate feasibility assessments, costing inputs, and internal commercial reviews with the relevant functions.
• Validate the commercial plausibility of calculations and prepare competitive pricing proposals.
• Negotiate prices, commercial conditions, framework agreements, and single orders within applicable approval authorities.
• Follow up on open quotations and drive RFQs toward successful commercial closure.
• Ensure agreed prices, conditions, volumes, and customer requirements are properly documented and communicated internally.

Sales Planning & Business Development

• Prepare and maintain customer-specific sales, revenue, and volume planning.
• Monitor account performance and initiate commercial actions where required.
• Identify market and customer developments relevant to existing and potential business.
• Maintain transparency on RFQs, business opportunities, and expected order development.
• Represent the company during customer visits, industry events, and trade fairs as required.

Cross-Functional Coordination

• Coordinate closely with Inside Sales, Engineering, Product Management, Operations, Supply Chain, Quality, and Finance on RFQs, customer requirements, and orders.
• Ensure effective internal coordination of commercial requirements resulting from framework agreements and single orders.
• Support efficient sales processes and consistent account-management standards.

YOUR PROFILE

• University degree in business administration, engineering, economics or in a comparable field.
• At least three years of experience in Key Account Management, B2B sales, or a comparable customer-facing commercial role.
• Experience in an international industrial or manufacturing environment.
• Strong commercial understanding with experience in RFQs, quotations, pricing, and commercial negotiations.
• Proficient German language skills, both written and spoken, are required.
• Very good English language skills, both written and spoken.
• Strong customer orientation and negotiation skills with sound commercial judgment.
• Structured, analytical, and independent working style.
• Ability to work effectively across international and cross-functional teams.

Willingness to travel for customer meetings and business development activities

OUR OFFER

• Work as a part of local Sales team, working globally
• Innovative and modern work environment, including a fully renovated office in the center of Gliwice
• Flexible working hours and a hybrid work model (we work from the office 2 days a week)
• Private healthcare covered by the company
• Access to benefits, including sports activities
• German language training supporting business communication
• Opportunities for career development

CONTACT

m.kadluczka@gg-group.com

Marta Kadłuczka / HRBP Poland