Large Commercial Sales Agent

About the Company

DCC plc is one of Ireland’s most successful organisations, operating in various sectors including Energy, Technology and Healthcare. With annual sales of over €18 billion, and operations in 21 countries across 3 continents, DCC employs more than 15,400 people around the world. Being a part of our parent company means that while we retain the agility and local resonance of a smaller organisation, we also benefit from the strength and scale of a global company. Certa Ireland are one of Ireland’s leading energy and fuel suppliers, with a focus on bringing our customers the most progressive energy solutions available. Certa is part of DCC Energy, a leader in multi-energy sales and distribution in Europe and the US, serving millions of customers across the commercial & industrial, public and domestic sectors. The Group delivers mainly off-grid energy solutions, led by liquid gas, and operates services stations and fleet services. Headquartered in Dublin, DCC Energy is listed on the London Stock Exchange and is a constituent of the FTSE 100.

Certa Ireland welcomes applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees with a disability. Should you have a reasonable accommodation request please email ciara.delaney@certaireland.ie

About the Role

Job Title: Large Commercial Sales Agent

Location: Bray or Portlaoise, Hybrid 2 days onsite remainder from home

The Large Commercial Sales Agent will be responsible for managing and developing a portfolio of Large Commercial customer accounts, delivering against agreed volume, margin, retention and new-business targets. Working as part of the Commercial Sales Team, the role will focus on building strong customer relationships, providing a high standard of service and identifying opportunities to grow Certa Ireland’s commercial fuels and wider product offering.

Responsibilities

• Manage a portfolio of Large Commercial customer accounts, maintaining strong relationships and a high level of customer service.
• Retain and grow customer volume and margin in line with agreed business targets.
• Identify and progress new business opportunities through proactive prospecting, lead follow-up and customer referrals.
• Build and maintain a strong pipeline of sales opportunities, ensuring all customer activity, opportunities and next steps are accurately recorded on CRM.
• Provide daily pricing to existing, contracted and prospective customers in line with Certa’s pricing governance and approval processes.
• Work closely with the Large Commercial & Distributor Team Lead on pricing, account reviews, contract renewals and customer-retention activity.
• Manage customer queries relating to pricing, deliveries, products, allocations and account administration, liaising with the relevant internal teams where required.
• Identify opportunities to cross-sell Certa products and services, including HVO, fuel cards, lubricants and tank-monitoring solutions.
• Support credit-control processes by working within approved credit limits and escalating any customer concerns promptly.
• Monitor market conditions, competitor activity and customer requirements, sharing relevant insight with the wider Commercial Sales Team.
• Attend internal meetings, customer meetings and training sessions as required.
• Carry out all duties in a professional manner and in line with Certa Ireland policies and procedures.

Qualifications

Education & Experience

• Previous experience in B2B sales, account management or a customer-facing commercial role.
• Strong customer-service and relationship-management skills.
• Experience working in a fast-paced, target-driven environment.
• Proficient in Microsoft Office; experience using a CRM system is desirable.
• Experience within the fuel, logistics or distribution industry would be an advantage.

Required Skills

Core Competencies

• Strong communication skills, with the ability to build relationships at all levels.
• Commercially aware, with an understanding of volume, margin and customer profitability.
• Proactive and target-focused, with a strong drive to identify and convert opportunities.
• Highly organised, with excellent attention to detail and the ability to manage multiple priorities.
• Customer-focused, practical and solutions-orientated.
• Positive, flexible and collaborative approach to work.