Lead Coordinator, Electric Work methods

About us

National Grid is seeking an experienced Lead Coordinator to support New England Electric. This is a Hybrid role and can be based at any of our Massachusetts office locations.

In this role, you'll play a critical role in shaping how electric work is performed across our distribution and transmission systems, helping to drive safety, consistency, and operational excellence.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

The Lead Coordinator, Electric Work Methods is responsible for providing subject matter expertise and leadership in electrical work methods, procedures, and standards. This role supports field operations by ensuring work methods are aligned with regulatory requirements, company policies, and industry best practices, while promoting a strong safety culture and continuous improvement.

Key Accountabilities

• Provide support for the operations, maintenance, and construction of National Grid’s electric distribution and transmission systems.
• Work closely with operations personnel to ensure construction standards, electrical operating procedures, and work methods are consistently implemented.
• Perform post-construction audits; compile reports documenting findings, corrective actions, and follow-up.
• Investigate equipment issues, failures, and near misses in collaboration with manufacturers and vendors; develop recommendations for corrective and preventative actions.
• Evaluate new equipment, tools, and technologies that improve safety, ergonomics, reliability, or efficiency; provide specifications and guidance to support successful procurement and implementation.
• Support incident analyses (IAs) as a team member and complete assigned corrective actions.
• Review, revise, and develop Electrical Operating Procedures (EOPs) and work methods in coordination with Safety, Training, Environmental, Engineering, and Operations stakeholders.
• Provide technical guidance and leadership to promote a strong safety culture and consistent application of work methods across regions.
• Participate in or lead special programs, pilot initiatives, and cross-functional projects as required.
• Chair or participate in union/management committees related to operational practices, equipment, tools, vehicles, and safety when necessary.
• Maintain strong communication with field leadership and management by participating in safety meetings and addressing operational concerns when requested.
• Respond to and provide support during local, regional, or system-wide emergencies, including storm response and mutual assistance efforts.

Qualifications

Required:

• Minimum of five (5) years of experience in electrical operations.
• Demonstrated leadership, interpersonal, and communication skills, with the ability to work effectively across multiple departments and with union-represented employees.
• Strong analytical, organizational, and problem-solving skills.
• Ability and willingness to support off-hours work, emergency response, and overnight travel as required.

Preferred:

• Bachelor’s degree in Engineering, or an equivalent combination of higher education, training, or work experience will be considered.
• Experience with overhead and/or underground distribution systems is required; experience in transmission, substation, or electric operations and maintenance is considered a strong asset.
• Strong knowledge of electrical operating procedures, construction practices, and work methods with safety as the primary focus.
• Familiarity with regulatory standards and the ability to interpret and apply them in the interest of the company.
• Knowledge of National Grid systems and applications.
• Completion of Electrical Operating Procedure (EOP) training courses, such as Clearance and Control and Personal Protective Grounding, is preferred or required within a defined timeframe.

More Information