Lead Generation Executive

Company Description Shree Enterprises is an India-based BPO and customer support services company headquartered in Bhopal, Madhya Pradesh, with over 14 years of operational experience. The company provides customer service, inbound and outbound voice support, chat and email support, back-office processing, and technical support through a 200+ seat, technology-enabled contact center operating 24/7. Teams at Shree Enterprises work with leading Indian banks, NBFCs, and financial institutions, gaining strong exposure to compliance-driven, high-volume customer communication and escalation management. The organization offers scalable, seat-based delivery for pilot programs, overflow and seasonal capacity, dedicated offshore teams, and both voice and non-voice operations. Shree Enterprises is actively expanding international BPO partnerships and collaborating with companies, outsourcing advisors, and channel partners seeking a reliable India-based delivery partner.

Role Description The Lead Generation Executive will focus on identifying and qualifying new business opportunities for Shree Enterprises, primarily within the BPO and customer support domain. This full-time hybrid role is based in Bhopal, with a mix of on-site work at the company’s contact center and some work-from-home flexibility. Day-to-day responsibilities include researching target markets, building prospect lists, initiating contact through calls, emails, and online channels, and nurturing leads through structured follow-ups. The role involves maintaining accurate records in CRM or lead tracking tools, coordinating with the sales team on meetings and proposals, and preparing basic reports on lead pipelines and conversion performance. The Lead Generation Executive will collaborate closely with internal stakeholders to refine outreach strategies and ensure prospects receive clear, professional communication about Shree Enterprises’ services and capabilities.

Qualifications

• Candidates should possess strong skills in New Leads and Lead Generation to identify, qualify, and nurture prospective clients.
• Candidates should possess solid Market Research skills to analyze target industries, decision-makers, and competitive landscapes.
• Candidates should possess excellent Communication skills, including clear verbal and written communication for calls, emails, and presentations.
• Candidates should possess foundational Sales skills to support prospecting activities, handle initial objections, and assist in moving leads through the sales funnel.
• Relevant experience in BPO, call center, customer support, or business development environments is beneficial.
• Ability to work with CRM or lead management tools, maintain accurate data, and prepare basic lead status reports.
• Strong organizational and time-management skills, with the ability to manage multiple outreach campaigns and follow-ups.
• Comfort with hybrid work arrangements in Bhopal, including on-site collaboration and remote communication with teams and clients.
• A bachelor’s degree in Business, Marketing, Commerce, or a related field is preferred but not mandatory