As a Lead Generation Specialist, you'll help us grow by reaching potential customers, generating interest, and scheduling appointments for our sales team. Your responsibilities include: Making outbound calls to potential customers Scheduling consultations between contacts/prospective customers and members of our Sales Team Accurately inputting information into our system Representing the company in the best way possible when conversing with contacts Ensuring all calls meet the standards and requirements of the company Delivering reports accurately and on a timely basis Participating in process-improvement initiatives Requirements At least 1 year of successful experience as a Lead Generation Specialist (Voice), Appointment Setter, or any similar role; Excellent listening and verbal communication skills Basic technical skills, including the ability to navigate a computer, use common software applications, and perform simple troubleshooting (e.g., checking internet connectivity, audio settings, or browser functions) Strong internet connection Designated professional and quiet workspace Amenable to working on a graveyard shift We’re looking for someone who is: Proactive, adaptable, and flexible Highly professional Willing to go the extra mile to achieve desired outcomes Highly collaborative Committed to continuous improvements and open to experimenting with new approaches and techniques in work processes
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