Learning and Development Contractor

Krispy Krunchy Foods, LLC is seeking an experienced, hands-on Learning & Development contractor to provide 15-20 hours of support per week. This role will design, develop, launch, and maintain practical learning solutions for corporate team members, field team (sales and operations team members), and operators. The ideal contractor is responsive, resourceful, quick without sacrificing quality, and exceptionally thorough. They combine instructional design, eLearning development, LMS administration, project management, and strong stakeholder partnership, and can independently move multiple high-priority initiatives from concept through deployment while consistently meeting deadlines. Restaurant or food-service operations is a plus.

Essential Duties and Responsibilities:

• Instructional design and development: Create engaging, field-ready learning experiences in digital, video, virtual, instructor-led, and print formats using adult learning principles.
• LMS administration: Build, test, assign, launch, maintain, and report on learning in Absorb LMS for internal and external audiences; troubleshoot learner and administrator issues.
• Onboarding and certification: Assist in the development of new-hire hands-on training schedules, role-based LMS pathways, operator orientation, onboarding resources, and certifications for all company roles.
• Program and content launches: Translate new products, procedures, and operational priorities into complete learning plans, courses, job aids, assessments, communications, and reinforcement tools.
• Video production coordination: Plan and coordinate live-action training videos for operational procedures, including scripts, shot lists, SME reviews, and final deployment.
• Content maintenance and localization: Update manuals, laminates, build sheets, SOPs, and LMS materials; coordinate accurate Spanish, Hindi, and Persian translations with approved resources.
• Project management: Manage multiple concurrent initiatives, timelines, dependencies, review cycles, and stakeholder communications while maintaining quality and brand consistency.
• Measurement and support: Monitor completion, learner feedback, proficiency, and adoption; recommend improvements and respond to training support requests.

Job Requirements:

• Five or more years of experience in instructional design, learning experience design, eLearning development, or corporate Learning & Development.
• Demonstrated ability to independently manage end-to-end learning projects, from needs analysis and design through development, quality assurance, launch, and evaluation.
• Strong experience administering an LMS
• Advanced proficiency with Articulate 360, including Storyline and Rise, and experience publishing and troubleshooting SCORM-compliant content.
• Experience developing onboarding, certification, leadership, compliance, product, and process training for varied audiences.
• Demonstrated ability to work quickly and thoroughly, organize competing priorities, take ownership of commitments, meet short timelines, and produce accurate, brand-consistent deliverables with limited oversight.
• Proficiency with Microsoft 365 and hands-on experience with a modern L&D toolset.

Engagement Details and Deliverables

• Independent contractor engagement of 15-20 hours per week, with hours flexed around launches and agreed deadlines.
• Remote work with occasional travel for discovery, filming, pilots, or implementation support as needed.
• Weekly project status, priority alignment, risk escalation, and time reporting.
• Source files, editable templates, documented standards, launch-ready packages, and handoff materials are required for all deliverables.
• Work will be prioritized through an agreed backlog; timelines and acceptance criteria will be confirmed before each project begins.