Legal Assistant

Our thriving US-based law firm specializing in family-based immigration and non-immigration services is seeking a dedicated and skilled Legal Assistant to join our remote team as an independent contractor. As a crucial member of our firm, you will play a vital role in providing exceptional support to our clients and ensuring the smooth processing of their applications. Responsibilities: - Handle all customer interactions, including answering inquiries, providing updates, and offering guidance throughout the application process - Review and process non-immigration applications (ESTA and DS160) and family-based cases - Submit applications to CEAC and USCIS accurately and efficiently - Provide excellent customer care, ensuring clients receive timely and professional assistance - Maintain accurate and up-to-date records using our case management system - Collaborate with the legal and operations teams to ensure seamless service delivery Requirements: - Proven experience as a Legal Assistant, preferably in immigration law - Strong knowledge of ESTA, DS160, family-based immigration cases and general US immigration process - Excellent communication and interpersonal skills - Exceptional attention to detail and ability to manage multiple tasks simultaneously - Knowledge or willingness to learn Zendesk and Docketwise - Ability to work independently and as part of a team in a remote setting - Available to work 40 hours per week, including at least one day in the weekends (preferred) We offer: - Competitive compensation based on experience - Flexible remote work environment - Professional development and growth opportunities If you are a self-motivated individual with a passion for providing exceptional legal support and customer service, we would love to hear from you. Please submit your resume, along with the answers to our questions. Join our mission to help clients navigate the complex world of immigration law and make a positive impact on their lives. We look forward to reviewing your application!