Life Insurance Agent

Company Description Prudential Life Insurance Ghana is part of Prudential, one of the world’s oldest and strongest life insurance companies, launched in the Ghanaian market in March 2014. The company aims to be the trusted face of life insurance in Ghana by minimizing risk, maximizing wealth, honoring customer obligations, and improving lives. With over 165 years of global experience, Prudential has grown from serving working families in Victorian Britain to supporting 24 million insurance customers worldwide. Prudential Life Insurance Ghana is committed to transforming Ghana’s insurance industry through world-class products, services, and long-term protection and investment solutions.
Role Description This is a full-time Life Insurance Agent role based in Accra with a hybrid work arrangement, allowing some work-from-home flexibility. The Life Insurance Agent will educate prospective and existing customers on Prudential’s life insurance and investment products, assess their financial needs, and recommend suitable solutions. Daily tasks include prospecting and acquiring new clients, managing relationships with policyholders, handling policy renewals, and providing ongoing customer support. The role involves preparing and explaining policy quotations, assisting customers with claims processes and documentation, and ensuring timely follow-ups to maintain high customer satisfaction. The Life Insurance Agent will also collaborate with internal teams, participate in sales meetings and product trainings, and adhere to regulatory and company compliance standards.
Qualifications

• Strong skills in Insurance Sales and Insurance Brokerage to prospect, advise, and secure life insurance and investment policies.
• Solid understanding of Insurance and Finance to explain products clearly and support customers in making informed financial decisions.
• Excellent Customer Service skills, with the ability to build trust, manage client relationships, and handle inquiries and concerns professionally.
• Effective communication and interpersonal skills, with the ability to present complex information in a clear and relatable manner.
• Goal-oriented mindset with proven ability or strong potential to meet sales targets and work with performance-based incentives.
• Strong organizational and time-management skills to handle multiple clients, follow-ups, and documentation efficiently.
• Proficiency in basic computer applications and digital tools for client management, reporting, and remote work.
• Prior experience in insurance, banking, financial services, or sales is an advantage; relevant professional certifications are a plus.
• Minimum of a diploma or bachelor’s degree in Business, Finance, Marketing, or a related field preferred.