LIFE INVESTMENT & RISK MGT. OFFICERS

Custodian Life Assurance Ltd. is a Nigeria-based insurance company that focuses on providing a wide range of life assurance and related insurance solutions. The organization is committed to delivering reliable, customer-centered services that help individuals and businesses manage risk and protect their financial future. Operating within Nigeria’s dynamic financial services sector, Custodian emphasizes professionalism, integrity, and strong regulatory compliance. Prospective team members can expect to join a company that values innovation, sustainable growth, and long-term client relationships.

Role Description The Life Investment & Risk Mgt Officers role is a full-time position based in Lagos with a hybrid work arrangement, combining on-site duties with some work-from-home flexibility. Day-to-day responsibilities include managing client portfolios, responding to inquiries, and ensuring timely resolution of customer issues related to life assurance products. The role involves maintaining regular contact with clients, explaining insurance offerings and policy details, supporting claims and policy administration processes, and promoting customer satisfaction through proactive communication. Life Investment & Risk Mgt. Officers will collaborate with internal teams to ensure closing new businesses with HNI's, accurate documentation, compliance with company policies, and consistent service delivery, while identifying opportunities to deepen relationships and retain customers.

Qualifications

• NCE/OND & HND/BSC (in view)
• Strong client-facing skills, including Clients data base, with a focus on Customer Satisfaction.
• Effective Communication abilities, both verbal and written, to clearly explain insurance products and policy details.
• Foundational understanding of Insurance concepts, life assurance products, and related regulatory requirements or willingness to learn quickly.
• Good organizational and time management skills, with attention to detail in handling client records and documentation.
• Proficiency in basic office software and customer relationship management (CRM) tools.
• Ability to work in a hybrid environment, collaborate with diverse teams, and handle client interactions with professionalism and empathy.
• Relevant academic background in Business, Insurance, Finance, or a related field is an advantage.
• Prior experience in financial services, insurance, or client support roles in Lagos or similar markets is beneficial.

BENEFITS:

• Monthly Allowance
• Unlimited Commission payout
• HMO
• Group Life cover
• Frequent professional and Certification training
• 13th Month incentive
• other rewarding bonuses.