Litigation Technology Calendar Manager

The Litigation Technology Calendar Manager is responsible for managing the Litigation Technology section of the Calendar, including forecasting resource availability, assigning qualified resources to jobs, and coordinating day-to-day operational support. This role balances client preferences, resource skill sets and restrictions, job requirements, and the use of in-house resources versus outsourcing. The position also serves as a key point of communication among Calendar, Litigation Technology, and other internal departments, helping resolve time-sensitive issues and maintain smooth daily operations.

The ideal candidate is highly organized, analytical, detail-oriented, and able to think critically in a fast-paced environment where priorities can change quickly. This individual must communicate professionally with internal teams, clients, and independent contractor resources; exercise sound judgment; build positive relationships; and remain flexible when responding to changing coverage needs, last-minute assignments, and after-hours emergencies.

LITIGATION TECHNOLOGY CALENDAR MANAGER ESSENTIAL JOB RESPONSIBILITIES:

• Regularly monitor and manage resource availability using internal scheduling and reporting systems.
• Review upcoming assignments and forecast staffing needs, identifying hard-to-cover jobs and planning for fluctuations in calendar volume and resource availability.
• Assign resources based on qualifications, skill sets, client and job preferences, restrictions, availability, and the appropriate use of in-house resources versus outsourcing.
• Identify clients and assignments that may be appropriate for digital reporting/PPR services, consistent with client requirements and applicable restrictions.
• Review job notes and requirements to identify potential hurdles, special requests, and opportunities to provide resources with the information needed to execute assignments successfully.
• Coordinate last-minute requests, assignment changes, and coverage challenges in partnership with the other Calendar Department Managers and Litigation Technology Management.
• Work with Litigation Technology Management to identify regional coverage gaps, onboard resources where additional coverage is needed, and communicate resource or coverage concerns.
• Seek and incorporate resource feedback, build positive relationships with Litigation Technology resources, and support resource satisfaction and retention, including participation in local Litigation Technology events as appropriate.
• Distribute daily Job Assignment Sheets and communicate assignment details; help acknowledge resource assignment confirmations.
• Serve as a point of contact for department phone calls and support resources and internal departments with scheduling and assignment questions.
• Monitor and help manage the shared Calendar Department inbox, prioritize and respond to emails, and coordinate with Calendar Managers and other departments as needed.
• Respond to and troubleshoot time-sensitive operational issues, escalating when appropriate and exercising sound independent judgment.
• Forecast staffing availability by reviewing future calendars and assist internal departments with questions regarding resource availability, staffing capacity, and PTO requests.
• Coordinate resource logistics and accommodations, including protective orders, secure-entry names, equipment lists, contact information when appropriate, dietary restrictions, and other client-specific requests.
• Assist with maintaining accurate resource information, preferences, restrictions, and departmental records.
• Identify and implement process improvements and operational efficiencies across Calendar and Litigation Technology workflows.
• Communicate and collaborate effectively with Scheduling, Litigation Technology, Sales, Operations, Client Services, and other internal teams.
• Available after hours for emergency situations
• Prioritize competing responsibilities while maintaining accuracy, professionalism, confidentiality, and a high level of client and resource service.
• Perform other duties as assigned.

LITIGATION TECHNOLOGY CALENDAR MANAGER SHIFT:

9:00am - 5:00pm EST, Monday-Friday

LITIGATION TECHNOLOGY CALENDAR MANAGER LOCATION:

Remote

COMPENSATION & BENEFITS:

Compensation: $60,000 - $65,000 annually

Planet Depos also offers a comprehensive benefits package:

• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Voluntary Term Life Insurance
• Voluntary Long-Term Disability
• Paid Time Off
• Paid Holidays
• 401(k)
• Employee Assistance Program (EAP)

• At least 3 years of experience, with a demonstrated ability to manage resource and client expectations.
• Strong understanding of the legal and court system is a plus.
• Strong analytical, critical-thinking, problem-solving, and decision-making skills, with sound judgment and flexibility.
• Exceptional organizational and time-management skills, attention to detail, and accuracy.
• Excellent written and verbal communication skills and the ability to work effectively with a variety of personalities.
• Positive, empathetic, client-service-oriented, and team-focused approach, with strong relationship-building and negotiation skills.
• Ability to multitask, prioritize competing responsibilities, and remain calm and professional in a fast-paced, changing environment.
• Proficiency with Microsoft Office Suite and ability to learn internal scheduling, assignment, and reporting systems.
• Flexibility to support after-hours.

EOE M/F/D/V