Loan Manager

📍 Medellín, Colombia | Full-Time

🏢 Hybrid | 3 days per week in the office

About the Role

We are looking for a Commercial Loan Portfolio Manager. You'll own all servicing and monitoring activities for an assigned portfolio of commercial loans, from financial analysis and covenant tracking to loan modifications and delinquency resolution.

What You'll Do

• Collect, review, and analyze borrower financial statements on a quarterly and annual basis

• Identify credit risk trends at the customer and portfolio level and escalate changes to management

• Track loan covenants and conduct compliance reviews

• Review, analyze, and execute loan modification requests

• Manage delinquent loans in your portfolio through to resolution

• Use franchisor-supplied information to mitigate risk during the construction monitoring period

• Order and track site inspection reports, insurance certificates, UCC filings, and unit construction progress

• Respond to and resolve internal and external customer inquiries

• Build strong working relationships with Special Assets Officers, Relationship Managers, Credit Underwriters, borrowers, franchisors, and loan buyers

• Help train and develop junior team members

• Complete all required compliance and regulatory training by assigned due dates

Key Requirements

• Bachelor's degree, preferably in business, accounting, finance, or a related field

• 3–5 years of commercial credit experience as a credit analyst, underwriter, portfolio manager, special assets manager, or similar

• Solid understanding of credit policy, procedures, and compliance

• Proficiency in Microsoft Office and/or Google Workspace

• Excellent written and verbal communication skills

• Strong attention to detail and organizational skills

• Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment

• Self-motivated, adaptable, and customer-service oriented

Nice to Have

• Experience with Salesforce and/or nCino

• Background in franchise lending or construction loan monitoring