Loan Processor

Main Work Location: Historic Stanford Campus

Work Arrangement: Hybrid (2 days minimum on-site as assigned by manager)

Budgeted Salary Range: The expected pay range for this positions is $104,412 to $127,926 per annum.

Department Summary

Faculty Staff Housing (FSH) is a small, high-impact unit within the Office of the Vice Provost for Faculty Advancement. FSH administers Stanford’s housing programs, which provide eligible faculty and executive staff with favorable loan products and lower-cost ownership options, and provide Stanford affiliates with rental apartments and homes at rents below the surrounding market. The unit also advises existing homeowners on Stanford land regarding the sale or physical improvement of their homes. Bay Area housing costs are high, and these programs are central to how Stanford recruits and retains top talent.

Position Summary

Faculty Staff Housing (FSH) is seeking a Loan Processor to administer, support, and manage the University's faculty housing programs under general supervision. This role collects, reviews, verifies, and organizes borrower documentation; coordinates with borrowers, loan associates, underwriters, title companies, appraisers, and other third parties; and helps ensure files are complete, accurate, compliant, and ready for underwriting and closing.

The Loan Processor reviews loan applications and supporting documentation for completeness and accuracy; collects and verifies income, asset, employment, credit, insurance, title, and property documents; orders and tracks appraisals, title work, verifications, and other required services; and submits complete loan packages to underwriting, managing outstanding conditions and coordinating files through underwriting approval and closing preparation.

This role communicates loan status and document needs to borrowers, loan associates, and third-party partners; maintains accurate loan records, notes, and documentation in the loan origination environment; and supports compliance with University policies and applicable lending regulations.

This role also independently implements, administers, and evaluates the day-to-day activities of the loan team, makes recommendations that impact policies and programs, and works with the team to analyze and interpret policies and to develop, revise, and implement procedures.

The ideal candidate is detail-oriented, organized, customer-focused, and knowledgeable about mortgage lending guidelines, documentation requirements, and applicable regulations, with the ability to meet tight deadlines by working quickly but carefully and following up both internally and externally when needed.

In addition to the minimum requirements, the following skills and experience are preferred:

• Basic knowledge of Microsoft Office tools (particularly Excel, Word and Outlook),

• Google Drive, Docs and Smartsheets is a plus

Core Duties:

• Independently implement, administer and evaluate day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.

• Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.

• Analyze and interpret policies; develop, revise and implement procedures for program or function.

• Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.

• Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences.

• May participate in development of budgets, monitor, and approve expenditures. May perform limited forecasting and provide recommendations that determine the budget.

• May direct staff to perform various tasks and assignments. May also supervise staff.

Minimum Education and Experience

Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Demonstrated ability to prioritize own work and multi-task.

• Demonstrated excellent organizational skills.

• Demonstrated ability to take initiative and ownership of projects.

• Ability to communicate effectively both orally and in writing.

• Ability to routinely and independently exercise sound judgment in making decisions.

• Demonstrated experience working independently and as part of a team.

• Relevant subject matter knowledge.

• Ability to direct the work of others, for jobs requiring supervision.