Manager, Business Development & Client Management, Lab Services

Manager, Business Development & Client Management, Lab Services Job Purpose / Summary This position is responsible for selling CTI Central laboratory services, including Phase I-III clinical trials. As part of this role you will be responsible for identifying, contacting and cultivating new clients and serving as client manager for existing clients. In addition to the duties and responsibilities outlined in the job posting, a successful candidate will be able to demonstrate a record of progressive achievement in current and previous roles within the company, be a strategic thinker, possess resourceful networking skills, and have an unrelenting desire to deliver solutions that meet our clients’ challenges. What You'll Do Secure and maintain relationships with qualified targets and decision makers within biotech and pharma, uncovering potential sales opportunities and developing effective sales strategies Work with targeted business development accounts to secure future business - explain, offerings and align CTI offerings to meet customer’s needs Work in collaboration with CTI’s proposal team to deliver budgets and proposals, including providing key direction on proposal text and budget scope. Develop and maintain excellent working relationships with key members of CTI’s laboratory operational management and proposal/contracting teams Develop and implement specific disease strategies to drive awareness, lead generation and opportunity identification Attend therapeutically focused conferences as a representative of CTI and meet with prospective clients also in attendance Participate and collaborate in bid defense meetings, including leading the preparations, strategies, and follow-up efforts Lead and participate in capabilities discussions, including leading the presentation, strategies, and follow-up efforts Communicate with existing accounts and internal CTI representatives to ensure needs of accounts are being met Present sales opportunities to management and work with internal departments/team members to close complex sales Monitor and update status of leads to ensure pipeline is maintained Communicate all account activity to sales leaders/CTI executives and maintain updates in CTI’s CRM system Manage sales departmental metrics to meet and exceed quarterly and yearly sales targets Work with CTI’s central laboratory partners to sell complex testing that may not be offered in-house What You'll Bring Bachelor’s degree in business administration, marketing or physical/life science 3-5 years’ clinical trial experience in central laboratory or specialty laboratory focused on pharmaceutical research & development 2-3 years in a sales role in a central laboratory setting. Other laboratory sales roles within the clinical trial industry will be considered. Why CTI? We support career progression – We have a structured mentoring program to provide the support you need to move forward We value education and training – We provide tuition reimbursement, partner with universities and colleges to create programs in our field, and have a dedicated training department We value our people - We have never had a layoff in our 20-year history, support a work-life balance, and have provided cash bonuses every year for the past decade Our culture is unparalleled – We've received multiple awards recognizing CTI as one of the best places to work in the greater Cincinnati area, as well as one of the top CROs in the industry We think globally and act locally – We have a global philanthropic program supporting our team’s efforts to improve their local communities ( click here to learn more about our “CTI Cares” program) We are looking toward the future – We have had a consistent double-digit growth rate over the last decade, invest in cutting-edge technology, and pride ourselves on our average 95% annual retention rate (a recent report found that the average turnover for CROs in the US was 30%) Our work makes a difference – We focus our work on treatments for chronically and critically-ill patients, who are depending on us to bring these life-changing therapies to market