Manager, Commercial Finance - Retail

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

The Manager, Commercial Finance – Retail is a senior individual contributor responsible for strengthening the effectiveness of the Retail Commercial Finance organization. The position partners closely with the Director, Commercial Finance – Retail to establish a disciplined operating rhythm, improve the quality and consistency of financial decision support, and strengthen governance and execution across key commercial initiatives. The Manager provides financial leadership for significant customer bids, pricing decisions, strategic product initiatives, customer contract requirements, and margin-improvement opportunities. The role also provides analytical review and technical guidance to Commercial Finance analysts and influences outcomes across functions without direct-report responsibility.

How You Will Make Contributions That Matter…

Commercial Finance Operating Rhythm & Execution

• Partner with the Director, Commercial Finance – Retail to establish and manage the operating cadence for the Retail Commercial Finance team, ensuring key priorities, decisions, deliverables, risks, and follow-up actions remain visible and progress to completion.

• Own and continuously improve tracking and reporting processes for key Retail Commercial Finance priorities, including:

• OKR performance;

• NBA opportunity and results tracking;

• Margin-improvement initiatives;

• COLA and other pricing implementations;

• Tariff-related actions; and

• Multiple price-change initiatives.

• Maintain disciplined follow-up on key commercial initiatives, clearly identifying financial impact, open actions, risks, opportunities, owners, and timing.

• Anticipating issues requiring Director-level attention, bring forward a clear Finance perspective, and facilitate resolution across the appropriate stakeholders.

• Evaluate expected versus realized financial benefits, identify material gaps, and partner with stakeholders to determine root causes and corrective actions.

Commercial Finance Leadership & Decision Support

• Serve as a key financial partner to the Director, Commercial Finance – Retail, helping translate commercial priorities into actionable financial analysis and supporting the timely execution of key initiatives.

• Provide financial thought leadership for significant customer bids, pricing decisions, strategic product initiatives, and other complex commercial opportunities.

• Serve as the senior Finance representative on selected bid reviews based on size, complexity, and financial risk, partnering with the Director on matters requiring additional leadership involvement.

• Develop a clear Finance point of view by challenging key assumptions, identifying financial risks and opportunities, evaluating relevant sensitivities, and recommending appropriate actions.

• Lead financial evaluations for significant pricing initiatives, including National Price List changes, with consideration for EBITDA impact, key assumptions, risks, sensitivities, and implementation requirements.

• Provide timely ad hoc financial analysis and reporting to senior management, clearly communicating key drivers, risks, opportunities, and recommended actions.

Financial Review, Quality Assurance & Team Enablement

• Serve as the first level of senior financial review for significant customer bids, pricing analyses, and other Commercial Finance deliverables, challenging assumptions, identifying gaps, and providing clear, actionable feedback to analysts.

• Ensure financial analyses appropriately consider pricing, cost, volume, mix, customer investment, EBITDA impact, and contractual requirements.

• Reinforce established standards, methodologies, and expectations to promote analytical quality and consistency across the Retail Commercial Finance team.

• Provide real-time technical guidance through the normal course of reviewing work, helping analysts strengthen financial acumen, commercial understanding, and analytical rigor.

• Partner closely with the Director before implementing material changes to established analytical methodologies, models, templates, or frameworks.

• Maintain regular alignment with the Director regarding recurring analytical issues, capability gaps, and opportunities to improve team effectiveness.

• Support the Director in identifying opportunities to strengthen team capabilities, while formal performance feedback, individual development expectations, and people-management responsibilities remain with the Director.

Product & Pricing Initiatives

• Coordinate the financial framework for strategic product initiatives, ensuring Commercial Finance has access to current and consistent formulas, product costs, assumptions, and analytical methodologies.

• Partner with Research and Development, Operations, Procurement, Sales, and other appropriate functions to validate key financial inputs and reflect changes in a timely manner

• Support significant pricing initiatives, including COLA implementations, tariff-related changes, multiple price changes, and customer-specific pricing actions.

• Establish appropriate financial tracking and controls to ensure pricing actions are implemented accurately and remain consistent with the approved strategy.

• Partner with Sales, Commercial Finance, and other functions to research and resolve customer pricing discrepancies, addressing root causes and ensuring appropriate financial treatment.

Customer Contract & Pricing Governance

• Own the financial governance process for customer contracts within the Retail channel, ensuring pricing, allowances, escalators, cost adjustments, and other material financial provisions are appropriately understood, monitored, and executed.

• Develop and maintain tools and controls to identify contractual financial obligations, key milestones, required actions, and potential areas of noncompliance or financial leakage.

• Maintain a comprehensive understanding of material customer-specific contractual and financial requirements, ensuring those requirements are accurately incorporated into financial evaluations and communicated to relevant stakeholders in a timely manner.

• Engage Sales, Finance, Legal, Customer Service, and other appropriate stakeholders when contractual requirements require clarification, action, or escalation.

• Identify potential financial exposure or process breakdowns and facilitate timely corrective action with the appropriate stakeholders.

Process Improvement & Cross-Functional Alignment

• Proactively identify opportunities to simplify, standardize, and automate Commercial Finance processes, reducing manual effort while improving accuracy, speed, transparency, and scalability.

• Champion Saputo-led efforts to align financial processes, methodologies, and reporting within Retail and across Commercial Finance channels to improve consistency and comparability of results.

• Establish and maintain clear process documentation, standard work, templates, and controls for recurring Commercial Finance activities, reducing dependency on individual knowledge.

• Serve as a connector across Commercial Finance, Sales, and other functions, helping drive accountability and the timely resolution of issues involving multiple stakeholders.

• Serve as a power user and subject-matter resource for relevant Commercial Finance tools, processes, and reporting solutions.

Other Responsibilities

• Perform other related duties and strategic projects as required to support the Director, Commercial Finance – Retail and the broader Commercial Finance organization.

You Are Best Suited For The Role If You Have…

• Bachelor’s degree in business, Finance, Accounting, or related discipline. An advanced degree or professional qualification is a plus.
• 5+ years of commercial finance or related commercial business experience in consumer-packaged goods or a similar industry, with demonstrated experience evaluating how pricing, cost, volume, mix, and customer decisions impact P&L performance and profitability.

Other Job Requirements

• Experience leading complex initiatives and influencing cross-functional stakeholders without direct authority.

• Ability to manage multiple priorities, establish disciplined follow-up, and drive complex initiatives through completion.

• Strong understanding of P&L mechanics and commercial financial drivers, with the ability to translate financial analysis into actionable business recommendations.

• Demonstrated critical-thinking, problem-solving, project-management, and analytical skills.

• Strong verbal and written communication skills, with the ability to communicate complex financial and commercial concepts clearly to financial and non-financial stakeholders.

We Support and Care For Our Employees By Providing Them With…

• Development opportunities that enhance their career fulfillment.
• Meaningful compensation & benefits that help them care for their families.
• Opportunities to contribute to your community and enhance the lives of others through Saputo products.

Salary Range: $89,695 to $117,725

Salary offers will vary commensurate with experience, education, skills, and training.

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Accessibility

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EEO

Saputo Cheese USA Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

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About Us

Making Good Food Is Our Passion, and we do it responsibly. Our caring teams process about 10 billion litres of milk annually into a diversified range of dairy and dairy alternative products sold in over 50 countries. With 54 manufacturing facilities and over 18,100 employees, we operate our leading business in Canada, the USA, Australia, and the United Kingdom.

All dairy processors have access to the same raw material and equipment; what distinguishes us is our can-do spirit and our diverse, inclusive work culture that empowers employees to grow in their own way.

Stay in touch! Follow the hashtag #OurBestIsMadeOfYours on Instagram, Facebook, and LinkedIn.