Manager, Content Strategy - IntelliScript (Remote) - Internal

What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript’s entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we’ve shown sustained growth that ensures you’ll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman’s commitments to our people, diversity and inclusion, social impact, and sustainability.

What this position entails

Reporting to the Director of Marketing, the Manager, Content Strategy leads the strategy, development, and evolution of IntelliScript's content and creative function in support of commercial growth. This role connects business priorities, product strategy, market insight, and subject-matter expertise to create compelling narrative, design, and content experiences across the buyer journey. The Manager will lead and develop the content and creative team while building the processes, standards, and operating model needed to scale a sophisticated B2B content function.

This is an opportunity to shape what content means at IntelliScript. As our portfolio and commercial ambitions expand, content must do more than communicate what we offer. It must help customers understand complex problems differently, make sophisticated technology and data meaningful, and establish the ideas our business can credibly own in the market. The person in this role will help build that capability, developing both the team and the discipline that will support IntelliScript’s next stage of growth.

What you will be doing

• Develop and own the content strategy, in alignment with the Director of Marketing and broader marketing strategy, supporting IntelliScript’s business, commercialization, product-marketing, and go-to-market priorities.

• Translate business and product strategy into market-facing narratives and content programs that build understanding, credibility, and demand.

• Lead and develop a team of content and creative professionals, establishing clear priorities, standards, roles, and accountability.

• Partner with product marketing and business leaders to identify the stories, proof points, and points of view IntelliScript should own in the market.

• Guide content across the buyer journey, from thought leadership and market education through product storytelling.

• Build the processes, governance, and planning discipline necessary to scale content development across an expanding portfolio.

• Serve as a strategic advisor to senior leaders and SMEs, helping turn deep technical expertise into clear and differentiated external communications.

• Direct the day-to-day work of agency and specialist partners, including content production and SEO/AEO firms, establishing standards and review processes and recommending scopes of work in alignment with the Director of Marketing.

• Establish standards for editorial and design quality, voice, consistency, and strategic alignment across content.

• Guide design execution in support of content strategy across web, events, and campaigns, ensuring quality, consistency, and alignment with broader marketing priorities.

• Recommend and make thoughtful prioritization decisions within the content and creative function, in alignment with broader marketing priorities, balancing immediate commercial opportunities with longer-term brand and market-building objectives.

• Help shape the future content capability, including talent, workflows, tools, and external resources.

• Take ownership of content-team outcomes and major cross-functional content initiatives, resolving obstacles and driving work to completion .

• Define and report on content performance metrics aligned with agreed marketing and business goals, including content’s contribution to demand and commercial outcomes, and use insights to continuously improve strategy and effectiveness.
• Participate in occasional travel for company and industry events.

• Perform other duties as consistent with the scope and level of the position.

What we need

Required

• Significant experience leading content strategy in a complex B2B, technology, healthcare, data, or similarly technical environment.

• Demonstrated experience developing content that supports product commercialization and go-to-market strategy.

• Experience translating complex subject matter into compelling narratives for sophisticated business audiences.

• Demonstrated ability to influence and collaborate with senior business leaders, product teams, and subject-matter experts.

• Experience leading, coaching, and developing content and design professionals.

• Strong editorial judgment and exceptional written and verbal communication skills.

• Proven ability to establish priorities, processes, and operating discipline in a fast-moving environment.

• Experience leading or directing design and creative work alongside content.

• Experience managing agencies and external content partners.

Preferred

• Experience in healthcare technology, data and analytics, insurtech, or another highly technical B2B market.

• Experience building or evolving a content function during a period of business or portfolio growth.

• Familiarity with product marketing, demand generation, and the role content plays across complex B2B buyer journeys.

What you bring to the table

• Align team objectives, resources, and performance expectations with organizational priorities.

• Lead through clear communication, sound judgment, constructive debate, and transparent decision-making.

• Coach and develop team members while creating accountability for individual and team outcomes.

• Proactively identify content opportunities and build productive relationships with subject-matter experts.

• Present ideas confidently and clearly articulate the strategic rationale behind recommendations.

• Balance strategic thinking with the ability to move complex, cross-functional work forward.

• Demonstrate intellectual curiosity, adaptability, resilience, and a commitment to continuous learning.

• Communicate credibly and professionally with clients, partners, senior leaders, and colleagues across disciplines.

Wish list

• Advanced certifications in content marketing, SEO, or digital strategy (e.g., Google Analytics IQ, HubSpot Content Marketing)

• Experience with SEO and generative engine optimization (GEO/AEO), including content built for AI-driven search

• Experience building content reporting tied to pipeline and revenue

• Knowledge of emerging trends like AI-driven content personalization or interactive formats (e.g., quizzes, calculators)

• Continued education, such as completion of an Associate’s or Bachelor’s degree, classes, training, certifications, etc

• Knowledge of the Insurtech and/or healthcare IT industries

Location

The expected application deadline for this job is November 8, 2026. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI, as needed and travel nationwide for meetings, conferences, and team events.

Compensation

The overall salary range for this role is $119,850 - $227,445. For candidates residing in: 

• Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the range is $137,828 - $227,445.
• All other locations the range is $119,850 - $197,778.

Milliman Benefits

We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners

• Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges

• 401(k) Plan – Includes a company matching program and profit-sharing contributions

• Discretionary Bonus Program – Recognizing employee contributions

• Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses

• Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis

• Holidays – A minimum of 10 paid holidays per year

• Family Building Benefits – Includes adoption and fertility assistance

• Paid Parental Leave – Up to 11 weeks of paid leave for employees who meet eligibility criteria

• Life Insurance & AD&D – 100% of premiums covered by Milliman

• Short-Term and Long-Term Disability – Fully paid by Milliman.

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.