Manager, Learning & Continuing Education

DIA is a global healthcare association that mobilizes life science professionals from across all areas of expertise to engage with patients, peers, and thought leaders in a neutral environment on the issues of today and the possibilities of tomorrow. We envision a world where powerful health interventions and health-management tools are rapidly discovered, developed, approved, and made accessible to all.

It is an exciting time to join DIA as we lead the life sciences industry into the future of truly global and digitally enabled knowledge sharing and creation. By joining DIA, you join our mission to drive better health solutions for patients and stay at the forefront of the healthcare revolution.

Candidates must live within commuting distance of the Washington, DC office. The salary range for this position is $80,000–$90,000 for candidates working in our Washington, DC office. Salary may vary for employees based outside of the DMV area and will be determined according to local market conditions. These factors include, but are not limited to, relevant work experience, skills, certifications, competencies aligned with the role, educational background, internal equity, and external market analysis.

The Manager, Learning & Continuing Education (CE) serves as DIA's subject matter expert for continuing education accreditation and compliance. The position has primary responsibility for ensuring that DIA's accredited educational activities meet applicable standards and requirements, with particular emphasis on the Accreditation Council for Pharmacy Education (ACPE), the International Accreditors for Continuing Education and Training (IACET), and the Project Management Institute (PMI).

The ideal candidate has a strong background in interpreting and applying continuing education accreditation standards; leading or substantially contributing to accreditation and reaccreditation processes; and maintaining the policies, documentation, reporting, and quality systems required to support accredited education. Direct experience with ACPE is highly valued. Candidates with substantial ACCME accreditation experience will also be considered, particularly when they can demonstrate the ability to transfer their knowledge of healthcare continuing education compliance to ACPE, IACET, and PMI requirements.

In addition to leading continuing education accreditation and compliance, the Manager, Learning & Continuing Education oversees selected training programs and collaborates with faculty, clients, internal teams, and other stakeholders to deliver high-quality professional learning experiences.

Join us in our important mission to drive healthcare innovation and raise the level of health and well-being worldwide! As the Manager, Learning & Continuing Education you will do the following:

Continuing Education Accreditation & Compliance

• Serve as subject matter expert on continuing education accreditation standards, policies, and compliance requirements
• Interpret and operationalize ACPE accreditation requirements across applicable educational activities.
• Maintain knowledge of evolving accreditation standards and translate changes into DIA policies, procedures, documentation, training, and operational practices.
• Lead accreditation and reaccreditation applications, including narratives, supporting documentation and evidence, responses to accreditor questions, and preparation for reviews or site visits.
• Lead annual accreditation reporting, required submissions, and formal program reviews.
• Monitor accredited educational activities for ongoing compliance and proactively identify and resolve potential conflicts of interest
• Oversee educational planning requirements, including needs assessment, measurable learning objectives, disclosure, conflict-of-interest review and mitigation, content review, learner assessment, evaluation, and outcomes measurement.
• Review educational content and materials for appropriate accreditation language, independence, fair balance, and non-promotional education.
• Create, maintain, and consistently apply CE policies, procedures, standard operating practices, and audit-ready accreditation records.
• Serve as an internal resource to staff, faculty, committees, and partners regarding CE requirements and best practices; develop and deliver related training.
• Manage relationships and agreements with accreditation partners when external accreditation is required
• Support compliance with additional continuing education frameworks, including International Accreditors for Continuing Education and Training (IACET) and Project Management Institute (PMI), as applicable.
• Ensure accurate determination, awarding, documentation, reporting, and maintenance of continuing education credit.
• Oversee relevant CE systems and processes, including the online credit request system, learner transcripts, and ACPE CPE Monitor reporting; identify and resolve data or reporting issues.
• Respond to learner and stakeholder questions and resolve issues related to continuing education credit.
• Serve as expert for CE set-up for all learning and digital solutions events in association management system; support CE set-up for meeting operations team as needed.
• Conduct annual CE program review and evaluation to assess overall compliance with accrediting bodies, identify improvements to CE program and policies, and ensure the CE program supports DIA’s mission.

Certificate Program

• Manage DIA certificate programs and ensure alignment with applicable ANSI/ASTM E2659 standards
• Lead certificate program needs assessment, evaluation, management review and continuous improvement processes
• Maintain certificate program assessment quality through content mapping, exam-form review, and periodic accuracy checks
• Develop and monitor measures of success to support certificate program quality and growth

Public and Customized Training Management

• Manage Americas public training offerings and customized training courses from planning through evaluation
• Lead content review meetings and coordinate faculty confirmation, preparation, and communications
• Review and prepare course materials, course evaluations, and assessments
• Facilitate faculty preparation sessions and live virtual training courses
• Manage client relationships and administration for customized training courses
• Analyze learner assessment and evaluation results to document effectiveness of training and changes in learning
• Implement outcomes evaluations for learning activities (Americas public and customized)
• Support annual meeting as needed; attendance at annual meeting is required.
• Perform other responsibilities as assigned.

To join us you should have:

• Bachelor’s degree required with major in science, education, or related field preferred, or related experience.
• Minimum of 5+ years’ overall work experience and 2+ years’ experience working with continuing education programs in pharmaceutical and healthcare-related field required. Familiar with medical terminology.
• Must demonstrate mastery of ACPE and IACET guidelines and working knowledge of ACCME and PMI guidelines.
• Knowledgeable in ANSI guidelines and requirements for certificate programs.
• Knowledgeable in adult learning principles and instructional systems design required.
• Relevant systems and software knowledge and skills including Microsoft Windows/Office and AMS Personify.
• Innate ability to identify and pursue opportunities that have potential to grow or strengthen DIA Learning.
• Motivated, highly organized, and detailed-oriented; able to plan, monitor and complete multiple projects to deliver quality meetings.
• Demonstrates excellent follow-through, collaboration, and communication with all stakeholders – internal and external – to achieve goals.
• Highly effective negotiator; able to build and maintain SME and faculty relationships.
• Able to evaluate and respond to emerging opportunities or threats to meeting customers' needs; develops and implements solutions to address.
• Ability to travel as needed.
• Fluent in English; additional language skills are a plus.

DIA offers an excellent total rewards package and perks including:

• Competitive compensation including performance incentive bonus
• Robust benefits with employer HSA contribution
• Employer 401(k) match
• PTO plan – goes up each year
• 8 Holidays and 3 Floating Holidays
• 3 Wellness Days
• Flexible hours and hybrid work environment (on-site Tuesday, Wednesday, and Thursday)
• Paid parental leave

DIA is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other applicable legally protected characteristics.