Marketing Assistant

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Marketing Assistant
Salary: £28,000
Location: Birmingham, West Midlands

As a Marketing Assistant, you’ll support the team to coordinate and deliver a wide variety of marketing activities, from producing materials and coordinating requests to supporting campaigns, events and digital content. You’ll also help keep our marketing systems, assets and records accurate, organised and up to date.

Reporting to the Head of Brand & Marketing, you’ll be an organised, proactive and creative team player who enjoys variety and helping to keep things running smoothly.

This is a busy and varied role in a dynamic Marketing & Communications team, where you’ll have the opportunity to build your skills across a wide range of marketing activity while supporting our mission to enable better lives.

What you’ll be doing

• Marketing support: Coordinate requests and help deliver marketing activity to agreed timescales.
• Content and materials: Support the production of marketing materials, write and proofread copy, and help keep digital content up to date.
• Organisation: Keep marketing assets, records and systems accurate, organised and up to date.
• Campaigns and events: Support the planning and delivery of campaigns, events and exhibitions.
• Teamwork: Work with colleagues, agencies, suppliers and other partners to help deliver effective marketing activity.
• Brand: Help ensure our marketing activity consistently represents the Ingeus brand.

Knowledge/Experience

• Excellent organisational skills with the ability to prioritise and manage multiple tasks and deadlines.
• Excellent written communication skills.
• Excellent working knowledge of MS Office, including producing high quality, formatted word documents and PowerPoints.
• Creative eye with the ability the present engaging content.
• Experience of administration essential.
• Experience of marketing & communications preferred.
• Knowledge of marketing tools such as Canva, SharePoint, and Hootsuite advantageous.

Person

• Creative, proactive, problem-solving self-starter.
• Strong time management and planning skills.
• Ability to meet tight deadlines and remain calm under pressure.
• Meticulous attention to detail.
• Highly organised, with a consistent approach to maintaining accurate and up-to-date information.
• Commitment to excellence, high quality and continuous improvement.
• Dynamic and capable of building positive and productive working relationships.
• Flexibility and willingness to learn new skills.

At Ingeus, we’ve spent time listening to our employees to build our benefits package:

• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to 6 x counselling sessions
• Private Medical Insurance
• Eyecare vouchers with help to purchase new glasses
• Life assurance
• Online discount shopping via Perks at Work
• Cycle to Work scheme
• Season ticket loan
• Up to two days each year dedicated to Community Giving (Volunteering)
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
• Long Service Awards

At Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.

As a Disability Confident Employer, we understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.

Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.