Marketing Communications Manager | S3 | CMRB | Milton Keynes | Internal Mobility

Marketing Communications Manager | S3 | CMRB | Milton Keynes | Internal MobilityCountry: United Kingdom

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

THE DIFFERENCE YOU MAKE

Santander UK is looking for a Marketing Communications Manager based out of Unity Place, Milton Keynes. FTC – to end of May 2027

Santander UK is looking for a dynamic, hungry, and change-making Marketing Communications Manager (maternity cover to the end of May 2027) to join a brilliant team based in Unity Place, Milton Keynes.

This role sits within the Communications, Marketing & Responsible Banking division and plays a key role in the planning and delivery of innovative, creative, and effective cross-channel marketing communications activity & advertising campaigns that contribute to brand, communications, marketing and business objectives (OKRs).

You will have partnership, collaboration and creativity at your core.

You will drive collaborating with teams across the business to surface and communicate customer orientated propositions and experiences in a clear and compelling way.

You will partner with brilliant strategists, planners, creators, producers and analysts (both within our function and at our global marketing agency) to produce marketing plans, communications and advertising activity that disrupt the market & resonates greatly with our priority audiences.

This role will also make an active contribution to the transformation of Marketing at Santander UK. As a result, you will also work on initiatives looking to drive the adoption of digital tools & technologies within the team, to drive best practices, performance, and efficiency.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• The planning and delivery of Marketing Communications and Advertising campaigns to support Retail and Commercial Banking priorities.
• Agency management: partnering with our Global advertising agency in shaping marketing communication and advertising plans, activities & optimisations.
• Stakeholder management: driving relentless and professional collaboration with all key business areas that connect into UK marketing – both across Santander UK & Group (product, CX, digital, legal, compliance, P&C, IT)
• Transformation: responsible for the adoption of AI, digital tools & technologies to produce, publish and optimise creative work

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Accredited professional marketing qualification (Preferred). Examples:

• Chartered Institute of Marketing (CIM)

• Institute of Data & Marketing (IDM)

• Mark Ritson Mini MBA in Marketing or Brand Management

Education

• Educated to degree level &/or with 10+ years relevant marketing experience (Required)

Hard Skills

• Integrated/cross channel marketing, creative, & production experience across TV, radio, OOH, Press, Digital & Social channels (Required)
• Media planning, optimisation, and testing (Preferred)
• Planning, project, and stakeholder management (Required)
• Agency management - briefing, creative development, cost /time management (Required)
• Measurement & reporting (Required)
• Budget management (Required)
• Experience of developing and optimising creative work using digital self-service tools - especially across digital/social content (Preferred)

Soft Skills

• Demonstrable Santander behaviours (Deliver, Develop, Transform). (Preferred)
• Group thinking & collaboration. (Preferred)
• Problem solving. (Preferred)
• Communication & influencing (Preferred)
• Emotional intelligence. (Preferred)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:

£46,000.00 - £69,000.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location(s).

IMPORTANT INFORMATION FOR INTERNAL APPLICANTS:

SECONDMENT OR FTC ROLES:

• If you are currently employed by Santander UK plc on TSB Legacy terms and choose to apply for this Santander fixed term vacancy, please be aware that, if successful, you will move onto full Santander terms and conditions of employment and will no longer be part of the TSB Legacy population with effect from the start date of your new role. Please also note that if the role you accept is a secondment role, this change will also apply to your substantive/home role (i.e. the role to which you would normally return at the end of your secondment): you will no longer be TSB Legacy for either your secondment role or your substantive/home role with effect from the start date of the secondment role. If you have any questions about what this means, you should raise them during the application process or log a ticket with Ask HR.

• If you are currently employed by TSB and the role you accept is a secondment role (rather than a fixed term contract), this will not impact the terms and conditions of your substantive/home role (and you will remain employed by TSB on your current terms and conditions until your employment transfers to Santander under TUPE).

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

For further Guidance please visit Internal Mobility - Candidate Guidance.

If you want to know more about the opportunity:

Please contact: Sam Westwood – samantha.westwood@santander.co.uk

The Santander Way

Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Ready to make it happen?

It starts with you. It starts here.