Marketing Coordinator

Muslim Food Bank and Community Services is a community-based charitable organization, founded in 2010, that provides food assistance while promoting self-reliance through case management and holistic support services. Guided by core values of Respect, Collaboration, Confidentiality, Integrity, and Humility, the organization focuses on education, empathy, and dignity in all programs. Services include food bank operations, refugee support, ASPIRE community services for employment, education, healthcare, and financial stability, as well as HOPE for Youth programs that offer safe spaces, tutoring, mentoring, and mental health support.

We are looking for:

A remote Marketing Coordinator to run day-to-day social media, newsletters and event listings for MFBCS and related pages, for both our Canadian and international audiences. You will plan and schedule content each month, keep our channels active and respectful, and track what goes out.

What you will do

Social media calendars (Canadian and international)

• Plan and prepare the monthly content calendars for Canadian and international audiences
• Write taglines and captions for each post
• Schedule monthly posts and videos across all MFBCS and related pages
• Post regular stories according to the plan
• Post timely updates, event posts and videos as they happen

Newsletters and messaging

• Prepare and send weekly email newsletters for Canadian and international audiences
• Share regular posts on WhatsApp groups and the WhatsApp channel

Events and listings

• Create event pages on Eventbrite for workshops such as financial literacy and employment readiness
• Upload photos and videos to our Google Business Profiles

Media and community management

• Receive, organize and manage photos and videos sent by our Canadian teams
• Monitor comments and remove negative or inappropriate comments across platforms

Tracking

• Keep social media trackers up to date

What you bring

Required

• 2 years of experience managing social media for an organization, business or community group
• Hands-on experience with Instagram, Facebook, LinkedIn and [other platforms], including scheduling tools such as [Meta Business Suite, Buffer, Later]
• Experience sending email newsletters with a tool such as [Mailchimp, Constant Contact]
• Strong written English, with clear and accurate captions and taglines
• Organized and reliable with recurring deadlines across several channels
• Comfortable working independently with Canadian teams across time zones

Nice to have

• Degree in marketing, communications or a related field, or equivalent experience
• Experience with Eventbrite, Google Business Profile or WhatsApp Channels
• Basic photo and video editing (for example Canva or CapCut)
• Experience using project management and team collaboration tools such as Asana and Slack