Media Monitoring & Social Listening Analyst

About the Role - Media Monitoring & Social Listening Analyst

Location

Hybrid role based in Bogotá, Colombia

Schedule

US West Coast business hours

OGS is seeking a Media Monitoring & Social Listening Analyst to support global clients by monitoring and analyzing news and social media conversations, identifying trends, and delivering actionable insights. This role is ideal for someone with a strong analytical mindset who enjoys transforming data into compelling stories and strategic recommendations.

Key Responsibilities

• Monitor and analyze news coverage and social media conversations across industries and brands.
• Conduct audience profiling, competitive intelligence, and trend analysis.
• Develop executive summaries, newsletters, and insight-driven reports.
• Translate research findings into clear, actionable recommendations for stakeholders.
• Create client-ready presentations and reporting deliverables.
• Collaborate with internal teams to deliver high-quality research and insights.
• Ensure data accuracy and quality across all reporting outputs.

Qualifications

• 3-5 years of experience in media monitoring, social listening, digital media analysis, or insights-related roles.
• Experience with audience analysis, competitive intelligence, and reporting.
• Strong written and verbal communication skills in English.
• Advanced proficiency in PowerPoint, Excel, and Word.
• Ability to analyze data and generate meaningful business insights.
• Experience with Talkwalker or similar social listening platforms is preferred.
• Familiarity with AI and Generative AI tools is a plus.

If you're passionate about understanding media conversations, uncovering trends, and helping brands make data-driven decisions, we'd love to hear from you.

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