Medical Records & Privacy Specialist

The Medical Records & Privacy Specialist is responsible for the overall management of Privacy Team workflow, to include: inbound and outbound paper and electronic medical record documentation, Business Associate Agreement process, and other privacy-related requests. The Medical Record management functions, include but are not limited to storage, retrieval and sending per company policy. The Business Associate Agreement process includes, but is not limited to reviewing vendors, completing agreements, and maintaining the repository per company policy.

TASKS AND RESPONSIBILITIES:

Medical Records:

• Initiate, control and appropriately manage in-bound and outbound patient medical record requests.
• Ensure all patient medical records received are accurately logged within 48 business hours of receipt and requestors are invoiced in a timely manner if appropriate.
• Obtain patient medical record requestor’s right to receive the patient’s records.
• Responsible for logging, invoicing, tracking, and responding to patient medical record related requests.
• Responds to requests for information from files according to established policies and procedures.
• Frequently assists with special assignments / projects.
• Meets or Exceeds Standards for Quality.
• Assists with information gathering and analysis related to patient medical record requests.
• Address problems as they occur. Keep manager advised of problems or concerns.
• Performs other tasks as assigned to support the goals of the organization.

Business Associate Agreements Process:

• Regularly review AP vendor list for new vendors
• Assign review of vendors to regional and departmental contacts to determine which new vendors require a BAA.
• Draft Business Associate Agreements and response letters upon receipt of completed Request Form.
• Deliver completed agreements to relationship manager
• Responsible for logging, tracking, and maintaining Business Associate Agreement-related requests.
• Document redline process
• Frequently assists with special assignments / projects.
• Meets or Exceeds Standards for Quality.
• Address problems as they occur. Keep manager advised of problems or concerns.
• Performs other tasks as assigned to support the goals of the organization.

EDUCATION/EXPERIENCE:

• High school diploma, college degree preferred.
• Experience with HIPAA or willingness to learn required.
• Experience with Microsoft Office required.
• Experience with healthcare billing system solutions and Medical claims processing preferred.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; to handle or feel; to talk and to hear. The employee is occasionally required to walk, sit, reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

Work from home.

TRAVEL:

N/A