Merchandise Allocator

About the role

The Merchandise Allocator is responsible for managing retail stock allocation, replenishment and inventory coordination across multiple channels. Working closely with the Merchandise Planner and cross-functional teams, this role ensures optimal stock availability, accurate inventory data and efficient product distribution to support sales performance and business operations.

Key responsibilities

Retail Allocation & Replenishment

• Allocate new season and replenishment stock to retail stores in line with store grading, size curves and local demand patterns.
• Monitor store and network stock levels daily, identifying under- and over-stocked locations and actioning transfers accordingly.
• Partner with the Merchandise Planner to execute in-season trade actions, including markdown transfers, stock rebalancing and end-of-life clearance.
• Support new store openings and closures, including initial stock builds and stock exit plans.
• Track sell-through and inventory KPIs by store, style and size, escalating risks and opportunities to the Planner.

Stock & Inventory Coordination

• Reconcile stock discrepancies between retail and wholesale channels, working with Finance and Warehouse to resolve variances.
• Support stock quantification and buy-depth processes led by the Merchandise Planner.
• Assist in the coordination of in-season markdown execution across retail and wholesale channels.
• Maintain clean, accurate product and inventory data across systems to support reliable reporting.

Planner & Cross-Functional Collaboration

• Work in close conjunction with the Merchandise Planner, who is accountable for Open to Buy (OTB) management, seasonal buy strategy and range architecture.
• Provide allocation and wholesale performance insight to inform inventory investment and risk mitigation decisions.
• Partner with Retail Operations, Logistics and Finance to ensure smooth end-to-end product flow.
• Build strong working relationships with global and regional stakeholders to support accurate, timely communication.

Core competencies

• 2+ years’ experience in a merchandise allocation, retail planning or wholesale administration role, ideally within footwear, apparel or accessories.
• Fluent in English (Verbal & Written) - MUST
• Strong Excel skills with the ability to manage and interpret large data sets.
• Experience with ERP/allocation systems (e.g. AP21, FSR) preferred.
• High attention to detail and strong process discipline, particularly around order accuracy and data integrity.
• Ability to manage competing priorities and deadlines across multiple channels and stakeholders.
• Strong written and verbal English communication skills, with the ability to liaise confidently with offshore stakeholders.
• Commercially minded with a proactive, problem-solving approach.
• Comfortable working autonomously within a remote support-office structure, while maintaining close collaboration with the ANZ-based Merchandising team.
• Available to work hours that support reasonable overlap with the Australian business day.

What we offer

• Great working environment, fast English, and a professional culture pace
• Attractive Salary and Benefits
• 13th salary + annual salary review + lunch allowance
• Fully paid for Social Insurance, PVI Insurance
• 12~15 annual leaves, Yearly health check, Holidays as per law.
• Free in-house food and beverage.
• Team Building, Events, Party, Sport Clubs, etc.
• And many more aligned with AU head office.
• Monday - Friday (Fulltime Office)
• Address: IPC Tower, 1489 Nguyen Van Linh, Tan Phong, District 7, HCM (New Tan Hung)

Interview Process: 2 online rounds (MS Teams)