MGR/AVP, Relationship Manager - Wealth Banking (Southern)

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

As a Relationship Manager, you will be responsible for managing relationships with clients to ensure their satisfaction with UOB’s products and services. You will work closely with the client to understand their needs and provide solutions to meet those needs. Your role will also involve cross-selling of banking products and services to existing customers. In addition, you will manage customer complaints and resolve issues in a timely manner. This position requires strong communication skills, as well as the ability to build long-term relationships with clients.

Location: Melaka & Johor.

Responsibilities:

• Responsible for marketing and promoting a wide range of banking products and services, i.e. unit trusts, insurance, treasury investments, cards, deposits and other retail banking products to potential clients with a starting AUM of > 100k to 499k

• Manage key relationships with existing and potential customers and provide sound advice in the effective management of their finances in view of portfolio expansion

• Analyse and match customers’ financial requirements with the bank's product offerings to best suit their personal investment needs to grow mutually beneficial banking investment opportunities

• Proactively cross-sell other banking products and services

Job Requirements:

• Experience in the Financial Services industry, preferably experience as a personal banker

• Candidates with any sales experience are encouraged to apply

• A high degree of integrity and professionalism, and strong customer relationship management skill

• Strong communication and interpersonal skills • Dynamic, result driven and self-motivated

Additional Requirements

Develop (Competency), Engage (Competency), Execute (Competency), Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

Welcome to UOB Careers!

Together, Let’s Build the Future of ASEAN

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term.
Explore career opportunities with us today.

About Us

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America.

In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site