Migration Facilitators

Company Description

Acacia Education and Migration Chambers offers expert counselling and visa support for individuals pursuing Australian study, work, and settlement pathways. Founded in 2024, the organization focuses on personalized guidance to help students and professionals identify suitable courses, universities, and migration options. The team is committed to reliable, ethical advice that simplifies complex application and visa processes. Acacia aims to empower clients to make informed decisions and build a brighter future in Australia. The culture emphasizes collaboration, client care, and continuous learning in the evolving education and migration landscape.

Role Description

This full-time, remote Migration Facilitator role involves supporting clients through each stage of their Australian education and migration journey. Day-to-day tasks include conducting online consultations, assessing eligibility, and advising on study, work, and settlement pathways based on current regulations and policies. The role requires preparing and reviewing documentation, coordinating application and visa submissions, and maintaining accurate records in internal systems. Migration Facilitators respond to client inquiries, provide updates on application progress, and liaise with education providers or relevant stakeholders as needed. The position also involves staying current with migration and education policy changes, contributing to process improvements, and working closely with colleagues to ensure a high-quality, consistent client experience.

Qualifications

• Strong client advisory skills, including empathetic communication, active listening, and the ability to explain complex processes clearly.
• Experience with education and migration pathways, such as course selection guidance, university admissions, or visa application support.
• Excellent organizational and time management abilities to handle multiple cases, deadlines, and documentation requirements.
• Proficiency with digital tools, remote collaboration platforms, and basic data management or CRM systems.
• Attention to detail and accuracy in reviewing forms, evidence, and compliance-related documents.
• Ability to work independently in a remote setting while contributing effectively to a distributed team.
• Relevant qualifications in education, migration, law, international relations, or a related field are highly beneficial.
• Prior experience in student counselling, immigration services, or international education is an advantage.
  

willingness to engage in a commision based structure.