Mortgage Loan Support VA

ProSource is hiring an experienced Mortgage Loan Support Virtual Assistant . This is a key role designed to streamline loan application processes, manage client and lender communications, and provide crucial administrative support in a dynamic, fast-paced environment. Key Responsibilities Respond to emails, phone calls, and client inquiries promptly and professionally Schedule and manage appointments between clients and the broker Organise and maintain accurate client files and documentation Assist in loan application preparation: document collection, timeline tracking, and follow-ups Enter and maintain data in CRM systems and lender portals Monitor and report on loan application progress Optional: Support client marketing activities such as newsletters and social media content General administrative tasks as required to support day-to-day operations Required Skills and Experience Minimum of 2 years’ experience in a similar role dealing with loan or credit applications (required) Strong organisational skills and time management abilities Excellent written and verbal communication High level of attention to detail and accuracy Proficiency with Microsoft Office Suite, Google Workspace, and CRM systems (Salesforce, Pipedrive, or similar preferred) Ability to work independently, manage confidential information, and perform under pressure Reliable, self-motivated, and professional remote work ethic Why Work with ProSource? ProSource connects outstanding offshore professionals with Australian businesses for long-term, meaningful work. You’ll enjoy: Stable remote employment Dayshift Schedule Ongoing support and development A role that makes a real impact in clients’ lives and financial goals How to Apply: If you’re ready to bring your energy and skills to our growing team, submit your resume. We look forward to reviewing your application and potentially welcoming you to the ProSource team.